Nest Labs' Protect, a carbon monoxide detector, had a faulty Wave feature that was too sensitive to movement. Now Nest has rereleased the Protect without Wave and at a lower price.
Nest Labs, a brand owned by Google Inc., has decided to reintroduce its carbon-monoxide detector called Protect, an item that had previously been recalled.
Back in April, the device was determined to have critical issues with a feature called the Wave. As the name suggests, the device was supposed to allow Protect owners to easily activate or deactivate alarms by simply waving at the device. However, Nest Labs found out that the sensors of the Wave were sensitive enough that other movements besides waving could easily deactivate alarms that users had set. According to Tony Fadell, Nest Labs’ CEO, the Wave feature could also lead to danger if an actual fire occurred.
After the Protect’s Wave feature was found to be faulty, Nest Labs released an update that would automatically turn off the Wave. At the time, Nest Labs also offered refunds to disappointed customers. According to the US Consumer Product Safety Commission, about 440,000 Protect carbon monoxide alarms were recalled in May.
Instead of doing away with the Protect altogether, Nest Labs decided to retool and rerelease it. However, this time users won’t have to worry about the Wave disabling important alarms as it won’t be released with the newest version of the Protect. However, that doesn’t mean that the Wave is gone for good.
“We’re still investigating the best solutions for the future,” stated Zoz Cuccias of Nest Labs.
Nest Labs is owned by Google after the brand bought Nest in January for about 3.2 billion dollars, CNET notes. Google has since released a similar product called the HomeKit, which keeps the home safe and green by turning off lights and locking doors remotely. Clearly, although it had a misstep, Protect and its ability to use Wi-Fi for a safer home is a useful idea that’s catching on.
Those that want to buy the Nest Protect can do so on a number of popular websites and retailers, including Home Depot, Best Buy, and Amazon. Shoppers can also find the Protect through Nest’s own website.
To further bolster sales, yesterday Nest used its Wi-Fi connectivity to produce a white paper about carbon monoxide. Nest states that about a billion homes in countries like the United Kingdom, Canada, and the United States are seeing increasing levels of carbon monoxide exposure. Nest’s data revealed that about 0.15 percent of Protect owners between November 2013 and May 2014 experienced a situation with carbon monoxide.
If that information doesn’t serve as an incentive to purchase a Nest Protect, the lowered price should. The Protect, which retailed for about $129 before the recall, now costs only $99.