Despite the problems with IE, Microsoft engineers want you to give IE a second chance.

With browsers Chrome, Firefox, and Safari on the rise today, some would believe that Internet Explorer (or IE as it’s called nowadays) would be on the way out. Not true, according to an “Ask Me Anything” (AMA) session on Reddit recently. Microsoft engineers made the case that they can change the public’s perception of Internet Explorer and that they feel this obligation weighing upon themselves:

“Often times the decision to not use Internet Explorer is largely based on experiences from a decade ago, and a much different IE. That being said, and we know that it’s our job to change the public perception, and to win the hearts of users everywhere. Each [person] who opens IE, and downloads another browser, is another person we’ll be working even harder tomorrow to win back.”

While this Microsoft engineer may have meant what he said about bad experiences from a decade ago, there are a number of IE users we meet everyday across the World Wide Web that are using IE now and still find it repulsive as compared to Mozilla’s FireFox and Google’s Chrome web browsers. This goes to show that not everyone has a 10-year-old perception of IE that’s preventing him or her from embracing Microsoft’s web browser. Some individuals still find IE to be terrible at the mobile experience.

See Also: Microsoft expands Lumia series with budget Lumia 530 smartphone for Rs. 7,349.

Last but not least, Google’s Chrome browser has become something that works for mobile in general, whether using a laptop PC, desktop PC, or smartphone or tablet. Chrome also syncs with your content on other devices so that you can always get back to that page you were reading from earlier, without fail. Internet Explorer has had its share of bugs and viruses (as have other web browsers), but IE seems as though it’s still stuck in the era when desktop PCs were the face of mobile. This has been one of the complaints we’ve heard from current Windows users as to why they despise Windows 8.1 and Windows Phone 8.1. Many a Windows user has stated that they’d rather hang on to Windows 7 than try to navigate the desktop/mobile mess that’s become Windows 8, and Internet Explorer seems to be part of the problem rather than the solution.

See Also: Microsoft announces 300,000 apps in the Windows Phone Store.

And yet, at the same time, even if Internet Explorer does change its name from IE 12 to something else (we don’t know what they’d call it), we still don’t see this freeing Microsoft’s web browser from its past. Safari, Firefox, Chrome, and other web browsers have had their share of problems in the past, but they’ve made efforts to overcome their problems and push forward to give readers a better experience. Some aren’t willing to give IE a chance because of its past, but some aren’t willing to try IE simply because what they currently have provided as good of an option as they can get.

See Also: Microsoft litigates Samsung for contract breach, another trouble after Apple.

What we’d rather see is IE get to a place where it pays attention to what customers want and improves the experience of IE. Improvement may not help the web browser reach its former glory, but it may help IE regain some respect in the eyes of current (and former) customers.

9 COMMENTS

  1. Internet Explorer exemplifies the arrogance of Microsoft. PERIOD!
    No company can survive (and Microsoft will eventually find this out) when it treats its customers with disdain.
    We, the customers, made Microsoft what it is (was?) We deserve to be heard when we speak, not ignored because the company feels it has us “by the short hairs”.
    Yes, we are the source of its profits. However, we should not be treated like our collective name is “profit”.
    Microsoft’s competition improves their products and rolls out the new versions with the intention of “improving our experience” with their products and thus keep us being “their customers”. In this area, Microsoft does not measure up.

    • Have you even tried getting used to Windows 8.1 or tried out any version of IE since IE9? If Microsoft listened to everyone we’d still have MS DOS because people are so scared of changes. Once you get used to it Windows 8.1 is by far better than Windows 7. And IE 11 is faster and more secure than chrome. So to all the people ranting on Microsoft because they’re scared of change: Please stop keeping us from moving forward.

    • So, why can’t I run an up to date version of Safari on my Windows machine or Android tablet? Why can’t I run a decent file manager on a stock iPhone? Why, it must be Apple’s arrogance & disregard of the consumer! Or, maybe it’s just their strategy: trade restrictions on their systems for a more uniform experience.

      IE 11 is a decent browser. It’s not my choice, but for 90 something percent of people, they wouldn’t notice much difference between IE, Chrome or Firefox.

      My gripe is with developers who think it’s still acceptable to create a web app that only runs on IE.

  2. Internet explorer shares its favorites, open tabs, history, better the any other browser. Its also the most standards compliant and the quickest. Windows 8 was a result of PC market shifting to mobile.

    This article complains about ie not doing something they have been doing for a while now, then complains about the result of the suggestion it makes.

  3. What a pile of hideous puke this anti Microsoft PR piece is.
    Shameless.
    IE has 58% of market share. IE11 is a great browser on mobile, and for touch enabled laptops /tablets it’s in a class of its own.

  4. Renaming your product when you’re still the dominant player seems about as smart as the “New Coke” move. When most of us who deal with the web world talk disparagingly of IE, we’re thinking of the millions of people who stuck with IE6 until practically every website had to stop supporting it, who are now stuck on IE8. Of course, MS not allowing XP to run the newest browser (even before XP was officially EOL), tells me they aren’t serious about becoming a universal browser the way Chrome & Firefox aspire to become.

    Microsoft should long ago have separated browser updates from the OS updates in order to move people to updated versions more quickly.

    Microsoft needs to stop pushing proprietary standards, but Chrome & Safari have done the same. I have little sympathy for any developers who can’t write web apps that follow the standards at this point.

  5. I have to say I haven’t liked IE since I was in the 9th grade which was almost 16 years ago now. I try it every time it comes out with a new version and yet am always disappointed. While they do do improvements, they still have lock up issues that keep me from doing what I enjoy. The mobile aspects being spoken of is something I care nothing about personally, it is the general usage of the service that is the problem to me. They actually fix that and I would probably use it.

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