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The iPhone 6 is available for pre-order now, but you may have trouble accessing Apple.com to grab Apple’s latest and greatest.

The iPhone 6 and iPhone 6 Plus have had their grand entrance into the life of Apple Inc. and into the media on Tuesday, but the devices are now available for pre-order through Apple (Apple.com) and national carriers in the US (Verizon, Sprint, AT&T).

Before you trot off to the Apple.com store; however, you should know one thing: Apple’s online retail store hasn’t handled iPhone 6 pre-orders too well this morning. The store was down for 2 hours and 25 minutes, with some iPhone customers giving up on their new iPhone 6 to head to bed while others decided to go through a national carrier such as Verizon. Apple even left an Easter egg at its site for those who felt discouraged. The words “You are not alone. Jony Ive, locked in this white room since 1992” followed by a picture of Jony Ive looking discouraged graced the computer screens of some disappointed individuals.

With that said, we hope that your iPhone 6 pre-order experience is a bit more pleasant, but we wanted to prepare you for the worst in case the worst happens.

See Also: Apple iPhone 6 vs iPhone 6 Plus: What is the “Plus” difference.

For those of you that may not know (and those who do), the iPhone 6 comes in two display sizes, a 4.7-inch and 5.5-inch. Both devices house Apple’s 64-bit A8 processor and M8 motion coprocessor, along with Apple’s long-standing 8MP iSight camera that now has phase detection autofocus (Focus Pixels), along with time-lapse video, and other software features to provide better photos than you’ve ever seen. Apple’s also increased the size of its pixels (“micron pixels,” not “mega” pixels) to bring in more light so that your photos get the best treatment under the camera that they deserve.

The original iPhone 6 features digital image stabilization, while the 5.5-inch iPhone 6 Plus features optical image stabilization (OIS) that’s designed to prevent your photos from experiencing the accursed motion blur.

apple iphone 6 plus

The iPhone 6 will cost $199 for the starting 16GB model, $299 for the 64GB model (Apple ditched the 32GB model), and $399 for the new 128GB configuration, while the iPhone 6 Plus will offer you a little something extra for “a little something extra” – $299 for the starting 16GB model, $299 for 64GB, and $399 for 128GB of memory storage. Per Apple’s own iPhone 6 announcement, the iPhone 6 pre-orders will start shipping on Friday, September 19. The duo run iOS 8, Apple’s new update to the world’s most advanced operating system, but current iPhone 4S, iPad 2, and iPod Touch fifth-generation users and above can start “hitting that button” on Wednesday, September 17.

See Also: Buying iPhone 6? Amazon’s Trade-In Program is right place for old phones.

Have you tried to purchase your iPhone 6 or iPhone 6 Plus already, or have you decided to wait until the coveted devices hit brick-and-mortar retail stores?

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