iOS 8 arrived on September 17, and Apple’s wasted no time providing an update that’s intended to fix Wi-Fi, GPS, battery life, and other issues. Apple released iOS 8.0.1 today for users but quickly pulled the new update from iTunes because of problems associated with the new update: among them, Touch ID and cell reception/signal issues.
Touch ID is Apple’s answer to smartphone theft and is as easy as touching the home button (hence, “Touch” ID), but the Touch ID experience on the new iPhone 6 and iPhone 6 Plus is going “kaput.” Users writing in to Apple have stated that the iOS 8.0.1 update “killed Touch ID,” to use the words of one commenter.
Cell reception, signals, and calls are the other major problem. One user from France notes that his iPhone 6 Plus isn’t allowing him to make calls, while a US user with an iPhone 6 (Sprint) says that his iPhone 6 can’t make calls, either. One Verizon iPhone 6 user notes that both his cell service (calls in particular) and Touch ID are both dead and non-functional for now, and it seems that both the iPhone 6 and 6 Plus are the only phones experiencing the update.
One AT&T expressed the anger held by many commenters when the user wrote, “GET THIS FIXED NOW APPLE or you’re gonna have the Biggest Revolt Ever on your hands!” Another iPhone 6 user from Texas wrote, “Thanks for making my phone completely useless as an actual phone, Apple. Way to fail.”
Apple’s had issues with iOS 7 as well, and these issues are nothing new whenever new updates are released. What it goes to show, however, is that no operating system (no matter how refined) is free from bugs and issues. This is a point that a large number of Android users have pointed out in the past and still do today. Apple has been heralded at providing what some view as a “seamless” experience, but how “seamless” is it when even Apple’s own engineers have to pull an update because it makes things worse instead of better?
What about the Apple Maps fiasco in which Apple provided its own 3D maps app for the first time – only to eventually have to encourage Apple users to use “Google maps” or other maps providers until the company fixed the problems? And we won’t even recall Antennagate – oops, we just did.
These are only a few examples, but they serve to show that Apple’s “walled garden” in iOS is just as susceptible to “bugs” (pun intended) as all other operating systems. Some believe that discussing these things is a waste of time, but the problems with iOS wouldn’t be so publicized if some iOS users didn’t walk around proclaiming that iOS is “bug-proof” all the time.
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And yes, while it may shock some individuals, iOS 8 has also brought its share of lag with it as well. In the end, iPads, iPod Touches, and iPhones (and even MacBooks) are still imperfect devices as are all other mobile devices on the market. If Apple’s made a fortune pretending its devices are perfect (such as the idea that MacBooks don’t get viruses), then Apple may have to start singing a different tune after both iOS 7 and iOS 8 have brought forth a whole host of problems.
And, as was the case with Apple’s Maps Fiasco when Scott Forstall was fired by Tim Cook over it for having a proud attitude, iOS 8 and 8.0.1 may see some engineers making an unexpected departure as well. Apple CEO Tim Cook knows how to hire the right people, but he’s also shown his willingness to fire the right people as well.
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Hopefully, iOS 8.0.2 will make us all look back on this and laugh – unless iPhone 6 users still find themselves unable to make phone calls.