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Trust Wallet Review 2022 – Investopedia

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Trust Wallet
Our Take
Trust Wallet was built for convenience, allowing users to accumulate, send, receive, and stake over 1 million cryptocurrencies and non-fungible tokens (NFTs) from their smartphone. New cryptocurrency users will appreciate the simplicity, but may experience problems if their account is compromised.
Supports over 1 million cryptocurrencies
Convenient setup and use on smartphones and some Mac computers
Easy to buy and stake cryptocurrency directly in the wallet
No ability to recover lost accounts through customer support
Susceptible to social engineering and phishing attacks
Limited usage with web-based decentralized apps through popular browsers
In 2017, a team of anonymous software developers came together to create a simple-to-use wallet app which makes cryptocurrency accessible to all. The result was Trust Wallet, a decentralized, non-custodial coin wallet primarily available for smartphones running Apple iOS and Android. 
In one year, the app was purchased by Binance for their primary wallet application, adding functionality while allowing the team to continue developing the product independently. Today, Trust Wallet serves over 10 million monthly users, while maintaining their primary goal of creating accessibility and freedom for anyone who wants to use cryptocurrency. 
By supporting over 1 million cryptocurrencies – including Bitcoin, Ethereum, and BNB – Trust Wallet offers users the opportunity to collect coins and use them on their phones. But those who are new to cryptocurrency, or want more features from their wallet, may not be satisfied with this app. 
Trust Wallet
The key feature of Trust Wallet is its versatility across blockchains. With one app downloaded to a smartphone, users can send and receive Bitcoin, Ethereum-based coins and non-fungible tokens (NFTs), and cryptocurrency and NFTs on the BNB Chain (formerly known as the Binance Smart Chain). As a result, the wallet supports over 1 million tokens, while allowing users to purchase many different cryptocurrencies through third-party providers Mercuryo, MoonPay, Ramp Network, Simplex, Transak, and Wyre. 
Trust Wallet also allows users to earn interest on their cryptocurrency by staking directly from their wallet. Currently, 12 tokens are available for staking, including BNB, Cosmos, and Tezos. 
New users can also migrate their current wallets to Trust Wallet. Those who have accounts with MetaMask or MyEtherWallet can backup and import wallets using their secret recovery phrase, keystore file, or private key, or import using a public key to see the balance in a wallet. 
Top 5 supported cryptocurrencies:
Although Trust Wallet’s biggest advantage is in flexibility, its major disadvantage may be in security. Each wallet is secured by a 12-word secret phrase and accessible on mobile devices and Apple M1-powered computers using either a PIN or biometrics (like a face scan or fingerprint). Currently, however, Trust Wallet does not support multi-factor authentication, meaning users can’t set up a confirmation code to email, text message, or authenticator app to protect unwanted log-ins to their wallet. 
While limiting access to smartphones and certain Mac computers makes it more difficult to access a wallet, anyone who can steal the device and PIN or get the 12-word secret recovery phrase through phishing or other social engineering attacks can ultimately set up their own copy of the wallet and steal any cryptocurrency held in it.
One area Trust Wallet embraces well is the privacy and anonymity of their users. Because the app is decentralized and user-controlled, users do not have to share any personally identifiable information when they get started. The only time they will have to potentially provide information about themselves (like name, address, and government-issued ID) is when they purchase cryptocurrency from one of their partners. 
While cryptocurrency transactions are more anonymous than traditional banking transactions, it’s important to note that sending and receiving cryptocurrency using Trust Wallet is pseudonymous. While identities are not disclosed, all transactions are public record on the respective blockchain. Therefore, it is possible for a person or group’s identity to be traced back to a wallet. 
Getting Trust Wallet setup is a very easy process, and starts by downloading and running the app. After installing and opening the app, users will be prompted to either import a wallet or create a new one. 
Users who want to import their wallet from MetaMask or MyEtherWallet can migrate their data in one of three ways. MetaMask users can use their seed phrase to migrate to Trust Wallet, while MyEtherWallet users can move using their keystore file or private key. In both cases, it’s recommended wallet holders create a backup of their information before attempting a migration.  
Those who are setting up a new wallet will be prompted to accept the terms of usage and get their 12-word secret recovery phrase. After saving it, new wallet users will be prompted to input that recovery phrase in order to ensure they have it. Once complete, the wallet will be ready to use. 
Although Trust Wallet is built primarily for mobile devices, it is also available for newer Apple Mac desktop and laptop computers running the Apple M1 chip. It is not available for older Apple Mac platforms or Windows PCs. 
Trust Wallet for Apple Mac desktop and laptops running the Apple M1 chip is available using the App Store. Users can search for the app in the store, and download it directly to their computers. The interface is exactly the same as the mobile app, with the exception of being able to connect with decentralized applications (DApps) through their browser of choice. Instead, Mac users must use the Trust DApp Browser within the application. 
Even though Apple M1 Mac users can access Trust Wallet on their computers, the wallet was primarily built for smartphones. The app is available in both the Apple App Store and Google Play store, billed as the “official crypto wallet of Binance.”
On the App Store, Trust Wallet has a rating of 4.7 stars out of five, based on more than 171,000 ratings. In Google Play, the app holds a 4.6 stars out of five rating, on nearly 1 million reviews. Negative reviews in both stores note how easy it can be to lose cryptocurrency due to a social engineering attack, difficulty in sending tokens across the correct blockchains, and glitches when trying to send cryptocurrency to an exchange-based wallet for fiat conversion and withdrawal to a bank account. 
As with most decentralized and non-custodial wallets, Trust Wallet’s customer service severely limited. Users are directed to a self-help center and community forum to find the answers to most questions. If the answer isn’t in one of those two sections, users can also reach out to Trust Wallet for assistance using a ticketing system on their site for direct email support. 
In the case of Trust Wallet, customer aid is limited to technical issues while navigating the app or sending cryptocurrency from one wallet to another. Because the company does not collect user information, it is impossible for the customer service team to help individuals recover their PIN or 12-word secret phrase to access their account. In addition, if a user attempts to send coins across blockchains, those tokens can get lost forever, and customer service cannot assist in getting them back.   
There is no cost to download and set up Trust Wallet, and the setup process only takes a few steps. This doesn’t mean Trust Wallet is completely free to use, however. When sending cryptocurrency and NFTs from Trust Wallet to another wallet or smart contract, users will be responsible for paying gas fees associated with the transaction. Users will also be required to pay fees when purchasing cryptocurrency from one of the six third-party providers. Trust Wallet also charges an additional 1% fee on crypto purchases made through their app, but is waived for those who hold the app’s proprietary TWT token in their wallet. The currently published fees are: 
Unlike other cryptocurrency wallets, Trust Wallet truly stands out for supporting over 1 million coins across multiple blockchains. By limiting access to mobile devices (and Apple Mac computers with the M1 chip), the app wants to reduce the chances of attacks, and allow users to incorporate cryptocurrency into their everyday life. For those living in a place where crypto payments are being accepted by more users, or want to hold a multitude of coins in one place, Trust Wallet has a lot of upside.
But those on either side of the spectrum may find themselves frustrated with the interface. New cryptocurrency users will get frustrated with the high fees for buying cryptocurrency and lack of customer support, while experienced traders may not like the limited ability to connect with dApps to exchange cryptocurrencies or trade NFTs.
One of the most important things to consider before you transact in and store cryptocurrencies is that you have a suitable crypto wallet in place. To help determine the wallet that works best for you, we conducted a comprehensive review process of the top cryptocurrency software wallets. 
Our review process is built around a quantitative ratings model that weighs key factors like security, costs, privacy, usability, customer support, and features according to their importance. Our team of researchers gathered over 40 data points and conducted extensive research for each of the 19 companies we reviewed. Our team of writers, who are experts in this field, then test drove each wallet to lend their qualitative point of view.
Our model gave preference to companies with the strongest security measures and reputations. Companies with rich features, such as supporting a large number crypto assets, giving users the ability to sync with hardware wallets, and allowing for fee customization, also ranked highly.
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Binance. "Binance Acquires Trust Wallet – A Secure Mobile Crypto Wallet." 
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Trust Wallet. "NFTs on Trust Wallet." 
Trust Wallet. "Ethereum (ETH) Wallet." 
Trust Wallet. "More than 1M+ assets supported." 
Trust Wallet. "What is Staking coins?
Trust Wallet. "How to Import a Wallet and Our Top Tips to do it Securely." 
Trust Wallet. "How to Secure Your Trust Wallet. A Beginner’s Guide." 
Trust Wallet Community. "Is there a Desktop version of Trust Wallet?
Trust Wallet. "How to Stay Safe on the Internet: A Guide for Crypto Users." 
Trust Wallet. "Trust DApp Browser." 
Google Play Store. "Trust: Crypto & Bitcoin Wallet."
Apple. "Trust Wallet Reviews." 
Google Play. "Trust Wallet Reviews." 
Trust Wallet. "What are Network Fees?
Mercuryo. "Mercuryo fees and limits." 
Moonpay. "What fees do you charge?
Ramp Network. "What are your fees?
Simplex. "What fees do you charge for card payments?"
Transak. "Credit and Debit Card Payments through Transak." 
Wyre. "Wyre card processing fees." 


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