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SAP and Microsoft Collaborate on Joint Generative AI Offerings to Help Customers Address the Talent Gap – SAP News Center

WALLDORF — Today, SAP SE (NYSE: SAP) announced the next step in its long-standing partnership with Microsoft, using the latest in enterprise-ready generative AI innovation to help solve customers’ most fundamental business challenges.
The companies will collaborate on integrating SAP SuccessFactors solutions with Microsoft 365 Copilot and Copilot in Viva Learning, as well as Microsoft’s Azure OpenAI Service to access powerful language models that analyze and generate natural language. The integrations will enable new experiences designed to improve how organizations attract, retain and skill their people.
“For years, Microsoft and SAP have worked together to help drive their customers’ transformation journeys forward,” said Christian Klein, CEO and member of the Executive Board of SAP SE. “SAP has long embedded AI into our solutions, and we’re very excited about the opportunities generative AI unfolds for our industry and our customers. Today’s announcement is one example of how we are bringing the power of generative AI to business, building on 50 years of trusted innovation for companies worldwide.”
“We have an incredible opportunity to deliver next-generation AI that will unlock productivity growth for every individual, organization and industry, including the human resources function,” said Satya Nadella, Chairman and CEO, Microsoft. “We’re building on our long-standing cloud partnership with SAP and bringing together the power of Microsoft 365 Copilot with SAP SuccessFactors solutions to transform how organizations attract and develop their most important resource – their people.”
Across the world today, companies are facing a growing challenge as they manage the gap between the skills they have in their work force and the skills they need for the future. Closing that gap means optimizing how they recruit and hire new talent in today’s competitive market, as well as how they deliver learning and development programs to help employees grow.
Today, these functions require a lot of manual, repetitive work and often end up missing the mark. Companies are constantly reinventing the wheel each time they create a new position, updating requirements based on the rapidly changing skills landscape, ensuring job descriptions are market competitive and developing interview questions to unearth the potential in every candidate.
Another concern is closing the gap between each employee’s unique career aspirations and the cross-skilling and upskilling opportunities offered by the organization. With today’s announcement, Microsoft and SAP will collaborate to enable SAP customers to benefit from the power of generative AI to attract the most qualified candidates for key roles and generate personalized insights to keep them engaged once on board.
Through this collaboration and SAP’s use of the Azure OpenAI Service API, SAP and Microsoft will work together on new experiences that streamline recruiting and employee development processes, including:
Given SAP’s worldwide footprint, the company’s immense data estate provides the potential to significantly enhance the capabilities of large-language models across many industries. As such, today’s announcement is also a model for how AI tools can work to enhance the power of data and systems in any field.
SAP AI abides by the highest industry standards on responsible AI. It is transparent, so organizations can understand how it makes inferences and builds recommendations. It respects the privacy of sensitive data and helps avoid bias. As one of the first companies to define guiding principles for using AI in its software, SAP works with leading ethics experts as part of its AI ethics advisory panel to explore the implications of deploying AI in the enterprise.
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