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The Netflix app for Windows 10 certainly has some positive traits, especially the option to download and watch offline content.
Also, let’s not forget the PiP (Picture in Picture) mode which comes in handy when you want to work and binge-stream in the background when the urge is too great.
However, even though it is performing quite well for most users, some weren’t able to download the Netflix app on Windows 10. We provided some steps to deal with this in the list below.
If a Windows 10 app won’t work, running the dedicated troubleshooter is the first step to try. This is a rather peculiar issue as the Netflix streaming capabilities are not the problem.
For the affected users, Netflix is working as intended with the web-based client. The app itself is the problem and the dedicated troubleshooter should fix the problem.
Here’s how to run Windows Store app troubleshooter:
It seems that for some installation wasn’t the main problem. They somehow got their hands on the Netflix app and installed it successfully. However, the app just wouldn’t start. Not even giving a glimpse, as there’s no reaction after starting it. Like it’s not even present on the system.
If you can locate the app within the installed programs, you just might be able to fix it. The only thing you’ll need to do is reset it to factory values.
Here’s how to reset the Netflix app on Windows 10:
If you’re still unable to run the Netflix app, continue with the steps below.
The next obvious step is to try and reinstall the app. You can’t download a single app two times so we’ll first need to deal with the app.
If the classic approach won’t work, there’s a script that should help you uninstall Netflix.
On the other hand, before relying on the third-party solution, let’s give the standard protocol a try.
In addition, the Microsoft Store might be misbehaving so we’ll need you to clear its cache as well. The best way to do it is with the wsreset command.
In addition, disable your antivirus temporarily as it might interfere with the Store. Reboot your router and PC before reinstalling the Netflix app.
Follow these steps to uninstall Netflix and restart Store’s cache:
If you’re unable to remove the previously-installed Netflix app, move to the next step.
Expert Tip: Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.
If the system won’t allow you to uninstall the Netflix app for some reason, there’s the utility script which allows you to forcibly remove all Windows 10 apps.
You can do it one-by-one or in bulk and it comes in handy in scenarios like this is. After you’ve successfully removed the app, it shouldn’t be that hard to install it again.
Moreover, don’t forget to reboot your PC after you uninstall the app.
Here’s what you need to do:
The problems with the Store might be quite hard to deal with. The services might be down or the Distribution folder got corrupted, or we might even be looking at the system corruption.
Either way, the first troubleshooting step in order to deal with this is to reset the services and delete the Distribution folder where all installation files are stored before installing.
You can do that by hand, but we rather suggest to use the script which will do everything for you. You only need to download it and run it.
After you’ve dealt with those, try updating Windows 10 as some users were able to get the Netflix app working after a certain system update.
Here’s a step-by-step explanation:
If you’re still unable to get the Store and Netflix app to comply, let’s look for a possible system corruption. It seems that the Microsoft Store is behind the issues and there’s a good chance that something is wrong with the system itself.
In order to address this, we’ll combine two utility tools, System File Checker and Deployment Image Servicing and Management.
Here’s how to run them on Windows 10 and, hopefully, fix the problem at hand with the Netflix app:
Finally, if none of the previous steps helped you out and you’re still unable to download Netflix from the Microsoft Store, there are only recovery options and system reinstallation left on the list.
The best choice is to go with is the System Restore. If you have a restore point dating to a time when the Netflix app was working. If that’s not an option, try resetting your PC to factory settings.
Here’s how to reset your PC to factory values on Windows 10:
With that, we can conclude the list. In case you have any alternative solutions we forgot to mention, be so good to tell us in the comments section below.
We look forward to hearing from you.
If you open the Netflix app and the Download icon is not available for any movie or TV show it probably means the app is out of date or the Netflix information stored on the device needs to be updated. Login again and update the app if applicable.
Open the Microsoft Store from the Start Menu. If that doesn’t work, read our guide. In the search bar, write Netflix, and select it and click on Install. Sign in with your Netflix account and you are good to go.
Within Netflix there is a 100 titles limit. That’s how many you can have simultaneously on your device (assuming you have enough space). Other restrictions have to do with licensing limits and varies from title to title.
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