Best Customer Analytics Software in 2026
Updated
In short: Fullstory is ranked #1 of 24 as of 4 October 2026, ahead of Pendo Analytics and PostHog. The best-ranked option with a free plan is Pendo Analytics. The lowest first paid tier on this page is Kometrics at $1.25/mo.
Customer analytics tools help teams examine user behavior and business outcomes through different analytical and data-management capabilities. Compare cohort and retention analysis with revenue analytics, then check data sources and export options for compatibility with your stack. Free-plan availability, paid-from pricing, and tracked-user limits add context on cost and scale. Fullstory, Pendo Analytics, and PostHog are among the entries to weigh against the questions you need to answer and the data you need to use.
24 customer analytics software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Customer Analytics Software, one module each. A lit port is something its maker publishes; 16 of the 24 on this page have a public API.
- 01 Fullstory API yesOSS not on recordFREE yesDOCS 7.4Free
- 02 Pendo Analytics API yesOSS not on recordFREE yesDOCS 7.4Free
- 03 PostHog API yesOSS not on recordFREE yesDOCS 7.4Free
- 04 Amplitude API yesOSS not on recordFREE yesDOCS 7.3Free
- 05 Contentsquare API yesOSS not on recordFREE yesDOCS 7.3Free
- 06 Heap API yesOSS not on recordFREE yesDOCS 7.3Free
- 07 Kometrics API yesOSS not on recordFREE yesDOCS 7.3$1.25/mo
- 08 ProfitWell Metrics API yesOSS not on recordFREE yesDOCS 7.3Free
- 09 KISSmetrics API yesOSS not on recordFREE yesDOCS 7.2$99/mo
- 10 Mixpanel API yesOSS not on recordFREE yesDOCS 7.2$120/mo
- 11 Usermaven API yesOSS not on recordFREE not on recordDOCS 6.8$49/mo
- 12 Baremetrics API yesOSS not on recordFREE not on recordDOCS 6.7$75/mo
- 13 Gainsight PX API yesOSS not on recordFREE not on recordDOCS 6.7
- 14 Userpilot API yesOSS not on recordFREE not on recordDOCS 6.7$299/mo
- 15 Countly API yesOSS not on recordFREE not on recordDOCS 6.6$175/mo
- 16 Quantum Metric API yesOSS not on recordFREE not on recordDOCS 6.5
- 17 ChartMogul API not on recordOSS not on recordFREE yesDOCS 5.6$99/mo
- 18 Glassbox API not on recordOSS not on recordFREE not on recordDOCS 5.3
- 19 LogRocket API not on recordOSS not on recordFREE not on recordDOCS 5.2
- 20 Adobe Customer Journey Analytics API not on recordOSS not on recordFREE not on recordDOCS 5.1
- 21 Dor API not on recordOSS not on recordFREE not on recordDOCS 5.0
- 22 UserInsight API not on recordOSS not on recordFREE not on recordDOCS 5.0
- 23 HAM API not on recordOSS not on recordFREE not on recordDOCS 4.9
- 24 Mitzu API not on recordOSS not on recordFREE not on recordDOCS 4.7
Is your platform on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which customer analytics software is ranked first on Inferse?
Fullstory is ranked #1 of 24 with a score of 7.4. Pendo Analytics is second and PostHog third.
How many of these have a free plan?
11 of the 24 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Kometrics has the lowest first paid tier we found: $1.25/mo.
How is this list ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it. Paid placements never change a rank.