Business Operations·Standings

Compare User Testing Software

User testing tools help teams gather feedback on websites, apps, and prototypes; the right choice depends on study type, participant recruitment, and the platforms you need.

Compare study modes, participant sources, prototype and mobile testing, session recording, and automatic transcription. The signal score is out of 10; API, open-source, and free-tier marks show whether those options are available.

  • 25 platforms
  • 2 with a public API on this page
  • 13 with a free tier
  • Checked 28 Sept 2026
  1. 1
    U
    Userfeeluserfeel.com

    Userfeel is a cloud usability-research platform that records real users testing websites, apps and prototypes and helps teams analyze the sessions.

    6.7 APIOpenFree Free tier · from $3,000/yr
  2. 2
    M
    Mazemaze.co

    Maze is a continuous product-discovery and user-research platform for collecting and acting on customer insights throughout product development.

    6.6 APIOpenFree Free tier · from $99/mo
  3. 3
    B
    Ballparkballparkhq.com

    Ballpark is a research platform for surveys, interviews, prototype tests, website tests, copy tests and interactive tasks, with text, audio and video responses.

    6.6 APIOpenFree Free tier · from $125/mo
  4. 4
    L
    Lyssnalyssna.com

    A remote research platform for interviews, surveys, usability studies, and participant panel access.

    6.3 APIOpenFree Free tier · from $166/mo
  5. 5
    P
    PlaybookUXplaybookux.com

    PlaybookUX is an all-in-one platform for recruiting participants, conducting qualitative and quantitative research, and analyzing and organizing findings.

    6.3 APIOpenFree Free tier · from $5,400/yr
  6. 6
    H
    Hubbleusehubble.io

    A research platform for prototype and website studies, surveys, interviews, and AI analysis; free plan available.

    6.2 APIOpenFree Free tier · from $120/mo
  7. 7
    U
    UXArmyuxarmy.com

    A user research service with interviews, surveys, usability studies, and other research methods.

    6.2 APIOpenFree Free tier · from $29/mo
  8. 8
    U
    UXtweakuxtweak.com

    A UX research platform for website, app, and prototype studies, with participant recruitment and a free plan.

    6.1 APIOpenFree Free tier
  9. 9
    QU
    Quant-UXquant-ux.com

    A free interface design tool for the web, available in the cloud or self-hosted, with Figma integration.

    6.0 APIOpenFree Free tier
  10. 10
    U
    UserQuserq.com

    UserQ is a remote user research platform for creating, publishing, and analysing tests with participants, with a focus on the MENA region.

    6.0 APIOpenFree Free tier · from $960/yr
  11. 11
    L
    Loop11loop11.com

    A usability testing service with recordings, heatmaps, and information architecture studies.

    5.9 APIOpenFree From $199/mo
  12. 12
    U
    Useberryuseberry.com

    A web research tool for live interviews, surveys, sorting studies, and click and task metrics.

    5.8 APIOpenFree Free tier · from €83/mo
  13. 13
    FE
    Fable Engagemakeitfable.com

    An accessibility research service using disability perspectives, mobile tests, and remediation guidance.

    5.7 APIOpenFree Free tier
  14. 14
    L
    Lookbacklookback.com

    A remote research platform for interviews and usability studies, with recording, transcripts, and AI search.

    5.7 APIOpenFree From $299/yr
  15. 15
    OW
    Optimal Workshopoptimalworkshop.com

    A user insights platform for usability studies, surveys, interviews, and visual analysis.

    5.6 APIOpenFree From $199/mo
  16. 16
    GQ
    Great Questiongreatquestion.com

    A research platform for recruiting participants, managing studies, and organizing findings with AI.

    5.5 APIOpenFree From $1,290/yr
  17. 17
    U
    Userlyticsuserlytics.com

    Userlytics is a remote UX research platform for usability testing websites, mobile apps, desktop applications, prototypes, and competitor assets.

    5.5 APIOpenFree From $699/mo
  18. 18
    U
    UserTestingusertesting.com

    A video-first service for gathering human feedback and finding patterns in customer responses.

    5.5 APIOpenFree —
  19. 19
    U
    UserZoomusertesting.com

    A research platform for studying digital ideas and experiences with tests, surveys, and participant recruitment.

    5.4 APIOpenFree —
  20. 20
    O
    Outsetoutset.ai

    An AI research platform for recruiting participants and conducting text, voice, or video interviews.

    5.2 APIOpenFree —
  21. 21
    D
    Dscoutdscout.com

    An experience research tool that drafts studies and adapts interviews to responses.

    5.2 APIOpenFree —
  22. 22
    A
    Askableaskable.com

    Askable is a research platform for recruiting participants, running studies, and analyzing user research.

    5.1 APIOpenFree —
  23. 23
    V
    Versivegetversive.com
    4.8 APIOpenFree Free tier
  24. 24
    U
    Userbrainuserbrain.com
    4.3 APIOpenFree From $49/mo
  25. 25
    R
    Reason8reason8.io
    4.0 APIOpenFree —

Places #1, #2, #3, #4, #5 on this board are open to sponsors. Take #1 · Other ways to advertise

How to choose

Which study modes does it support?

Choose a tool whose study modes fit the task, such as gathering feedback on a prototype or testing a mobile experience. Compare prototype testing and mobile testing before you decide.

How can I recruit participants?

Check whether participant recruitment is included and what participant sources are available. This matters if you need the tool to help find people for a study rather than bring your own participants.

Which platforms does it need to run on?

Confirm that the tool works on the platform you plan to use. The category covers web and mobile options, and some tools also list API, macOS, or Windows support.

Do I need session recordings or transcripts?

Compare session recording and automatic transcription if you need to review participant activity or read a written record. Check the tool's feature details to see what it provides.

How much does user testing software cost?

Pricing varies: some listings show a free plan or trial, while others give a paid starting price or say pricing is on request. For example, Ballpark lists a 14-day trial, while Great Question lists pricing from $129 per user per month and a 14-day trial.

Check whether a free plan is available and whether a trial is offered; they are different ways to try a product.

Questions

What is user testing software used for?

It helps teams gather feedback through studies such as prototype or mobile testing, with features that may include participant recruitment, session recording, and transcription.

How do I choose a user testing tool?

Compare study modes, participant recruitment and sources, platform support, prototype or mobile testing, session recording, and automatic transcription against your needs.

Does user testing software have a free plan?

Free plans and free trials vary by product. Check the listing for the tool you are considering; a trial is not the same as an ongoing free plan.

What platforms do user testing tools support?

The category includes tools for web and mobile platforms. Some also list API, macOS, or Windows support, so confirm compatibility for the specific product.

Are user testing tools open source or available through an API?

API availability and open-source status are separate marks to compare. Check the individual tool listing for those details.

Some top positions on this board can be paid placements, standing where they were sold. The facts on each platform are not for sale. How we rank · Disclosure