Amazon Chime SDK Voice Connector

docs.aws.amazon.com · checked 2 Oct 2026

#17 · Voice APIs

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How it plugs in

—Public API

NoOpen source

NoFree tier

Signal on Voice APIs4.8#17 of 52

Provides SIP trunking service for an existing phone system, connecting it to the PSTN and Amazon Chime SDK meetings.

Amazon Chime SDK Voice Connector home page

Pricing

Amazon Chime SDK Voice ConnectorPay per use: calls and optional streaming are billed by the minute; phone numbers are billed per number per month. No upfront fees. · Inbound and outbound calling billed in 6-second increments (6-second minimum) · rates vary by destination and phone number type · additional AWS service charges may applyOn request

As aws.amazon.com lists them, checked 2 Oct 2026.

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Runs on

Web
Windows
Mac
Linux
iOS
Android

Facts

Website: docs.aws.amazon.com
Price: Not published
Free trial: Not stated
Audio streaming: Call audio, including audio from SIPREC-compatible devices, can be streamed to Amazon Kinesis Video Streams for analytics and machine learning.
Call analytics: Associating a call analytics configuration lets a Voice Connector generate insights using Amazon Transcribe, Amazon Transcribe Call Analytics, and voice analytics.
Call direction: Voice Connectors can be configured for inbound calls, outbound calls, or both.
Calling format: PSTN calling supports E.164 numbers and does not support private numbering schemes such as 4-, 5-, or 6-digit extensions.
Encryption: When enabled, encryption uses TLS for SIP signaling and SRTP for media; inbound calls use TLS and unencrypted outbound calls are blocked.
Free calls: Calls to other Voice Connector customers are free of charge.
Limit: Voice Connectors do not support SMS.
Monitoring: Voice Connector logs can be sent to CloudWatch Logs, and media can be streamed to Kinesis.
Network types: New Voice Connectors can use DUAL_STACK (IPv4/IPv6) or IPV4_ONLY; existing connectors use IPV4_ONLY.
Phone numbers: You can port existing phone numbers or provision new numbers and assign them to a Voice Connector.
Prerequisite: Using a Voice Connector requires a PBX, SBC, or other voice infrastructure that supports SIP and has internet access.
Regional failover: Voice Connector groups route inbound PSTN calls across regions and can fail over to another region during an availability event.

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