Amex GBT Neo
Ranked in Travel and Expense Management Software
About
Amex GBT Neo brings business travel booking and expense management into one system. Bookings flow into Neo expense, linking travel activity with expense workflows. Organizations can configure travel policies and other settings to accommodate changing or complex requirements. Travelers can book on desktop or mobile through an omnichannel experience with a retail-inspired design. Neo recommends itineraries using traveler preferences and booking history, and travelers can change those itineraries. Expense tools capture and categorize receipts, calculate allowances and reimbursable amounts, detect duplicate expenses, and prompt users to address noncompliant items before submission. Integrations cover supplier ecosystems, analytics, corporate payment methods, policies, user profiles, and single sign-on; Neo can also sync with enterprise resource planning systems. The linked Amex GBT Mobile app is available for iOS and Android. Travel counselors are available for chat 24/7, with in-app assistance and handoff. Pricing is on request, and availability may vary by location.
Who it is for
Neo suits complex businesses seeking to manage travel and expenses together, particularly those needing specialized business travel services and configurable policies. It is available on web, Android, and iOS.
What is good
- Bookings feed automatically into Neo expense.
- Policies can be configured for changing needs.
- Itinerary recommendations use preferences and booking history.
- Receipt capture and categorization are supported.
- ERP synchronization is available.
What to know first
- Pricing is available on request.
- Availability may vary by location.
Verdict
Neo combines booking, expense controls, and configurable policies in a single travel and expense solution. Businesses should confirm local availability and request pricing based on their needs.
Compared on travel and expense management software
- Travel booking
- Yesamexglobalbusinesstravel.com
- Expense reporting
- Yesamexglobalbusinesstravel.com
- Travel policy controls
- Yesamexglobalbusinesstravel.com
- Receipt capture
- Yesamexglobalbusinesstravel.com
- Reimbursement workflow
- Yesamexglobalbusinesstravel.com
- Corporate card support
- Yesamexglobalbusinesstravel.com
Facts
- Purpose
- Neo is a travel and expense management solution for businesses, combining travel booking and expense management.amexglobalbusinesstravel.com · 5 Oct 2026
- Unified travel and expenses
- Bookings automatically feed into Neo expense.amexglobalbusinesstravel.com · 5 Oct 2026
- Configurable policies
- Neo can be configured to support complex and changing organizational needs and travel policies.amexglobalbusinesstravel.com · 5 Oct 2026
- Traveler experience
- Neo provides an omnichannel experience with a retail shopping-style design informed by user feedback.amexglobalbusinesstravel.com · 5 Oct 2026
- Booking recommendations
- Neo recommends itineraries based on traveler preferences and booking history, and allows travelers to modify itineraries.amexglobalbusinesstravel.com · 5 Oct 2026
- Expense controls
- Neo can detect duplicate expenses and prompt users to correct noncompliant items before submission.amexglobalbusinesstravel.com · 5 Oct 2026
- Expense automation
- Neo supports receipt capture and categorization, and automatically calculates allowances and reimbursable amounts.amexglobalbusinesstravel.com · 5 Oct 2026
- Integrations
- Amex GBT describes Neo integrations with supplier ecosystems, analytics, corporate payment methods, travel policies, user profiles, and single sign-on.amexglobalbusinesstravel.com · 5 Oct 2026
- ERP connectivity
- Neo can sync with enterprise resource planning systems.amexglobalbusinesstravel.com · 5 Oct 2026
- Security
- Amex GBT says Neo meets high industry standards for platform security and data security.amexglobalbusinesstravel.com · 5 Oct 2026
- Mobile platforms
- The Amex GBT Mobile app is linked to Neo and is available through the App Store and Google Play; Neo is described for desktop and mobile use.amexglobalbusinesstravel.com · 5 Oct 2026
- Support
- Amex GBT says its travel counselors are available for chat 24/7, with app-based assistance and travel counselor handoff.amexglobalbusinesstravel.com · 5 Oct 2026
- Who it is for
- Neo is presented as a solution for complex businesses seeking unified travel and expense management and specialized business travel services.amexglobalbusinesstravel.com · 5 Oct 2026
- Availability
- Amex GBT says solution availability may vary by location and advises scheduling a demo to find the best fit.amexglobalbusinesstravel.com · 5 Oct 2026
Company
- Headquarters
- New York, New York, USA; London, Englandamexglobalbusinesstravel.com · 28 Sept 2026
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Where it ranks on Inferse
Sources
- amexglobalbusinesstravel.com/neo/· checked 5 Oct 2026
- amexglobalbusinesstravel.com/why-amex-gbt/corporate-travel-booking-t· checked 5 Oct 2026
- amexglobalbusinesstravel.com/ca/why-amex-gbt/travel-expense-manageme· checked 5 Oct 2026
- amexglobalbusinesstravel.com/about/careers/technology/· checked 5 Oct 2026
- amexglobalbusinesstravel.com/blog/finance-managers-love-neo/· checked 5 Oct 2026
- amexglobalbusinesstravel.com/uk/why-amex-gbt/mobile-app/· checked 5 Oct 2026
- amexglobalbusinesstravel.com/traveler-support/· checked 5 Oct 2026
- amexglobalbusinesstravel.com/corporate-travel-services/corporate-tra· checked 5 Oct 2026
- amexglobalbusinesstravel.com/business-travel-pricing/· checked 5 Oct 2026