Bilt Hospitality for Housing
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About
Bilt Hospitality for Housing is a platform for residential property owners and operators that brings prospect, resident, property, and neighborhood services together. Its prospect tools include CRM and audiences, tour scheduling, digital lease signing, and an incentive engine, with access to 7M+ Bilt Members. Resident services include rent payments with rewards, free rent reporting, checklists, access and package tools, and renewal signing. Through Concierge, property teams can monitor payment status and delinquency, send rent reminders, build resident-specific move-in checklists, and manage amenity bookings. Residents can reserve and pay for amenities in the Bilt app. The neighborhood network covers dining, fitness, grocery, pharmacy, and rideshare, with 50,000+ merchant integrations. Properties can use their own branding across resident touchpoints. Bilt says the platform can reduce acquisition and concession costs, and reports more than $600 million in resident value delivered at no cost to owners or operators. It is available on Android, iOS, and web; pricing is on request.
Who it is for
It suits residential property owners and operators seeking prospect, resident, and neighborhood services in one platform. Property teams that want branded resident touchpoints, payment monitoring, checklists, and amenity booking are also within its stated audience.
What is good
- Prospect tools include CRM, tours, and digital lease signing.
- Concierge tracks payments and sends overdue rent reminders.
- Resident-specific checklists include tasks, deadlines, and progress tracking.
- Residents can reserve and pay for amenities in the app.
- Available on Android, iOS, and web.
What to know first
- Pricing is available on request.
- No specific security certifications or compliance standards are stated.
Verdict
Bilt combines leasing, resident operations, rewards, and neighborhood services for residential property teams. Owners and operators need to request pricing to assess fit.
Compared on property management resident experience software
- Resident mobile app
- Yesalliance.biltrewards.com
- Two-way messaging
- Yesalliance.biltrewards.com
- Online rent payments
- Yesalliance.biltrewards.com
- Amenity booking
- Yesalliance.biltrewards.com
- Package tracking
- Yesalliance.biltrewards.com
- Resident service requests
- Yesalliance.biltrewards.com
Facts
- Product
- Bilt describes its offering as a hospitality platform for housing that connects property operations, residents, and neighborhood services.alliance.biltrewards.com · 30 Sept 2026
- Audience
- The platform is presented for residential property owners and operators.alliance.biltrewards.com · 30 Sept 2026
- Prospect tools
- The prospect stack includes CRM and audiences, tour scheduling, digital lease signing, and an incentive engine.alliance.biltrewards.com · 30 Sept 2026
- Resident tools
- The resident stack includes rent payments with rewards, free rent reporting, move-in and move-out checklists, access and packages, and renewal tools.alliance.biltrewards.com · 30 Sept 2026
- Neighborhood services
- Bilt lists connections to dining, fitness, grocery, pharmacy, and rideshare services, plus benefits, incentives, and revenue participation.alliance.biltrewards.com · 30 Sept 2026
- Concierge
- Bilt says its built-in Concierge supports payments and rewards, resident requests, neighborhood engagement, renewal incentives, and amenity bookings.alliance.biltrewards.com · 30 Sept 2026
- Branding
- Properties can create a branded membership with their logo and brand identity across resident touchpoints.alliance.biltrewards.com · 30 Sept 2026
- Rent collection
- The Concierge can track resident payment status, show trends and delinquency on a property manager dashboard, and send overdue rent reminders that residents can confirm for payment processing.newsroom.biltrewards.com · 30 Sept 2026
- Move-in checklists
- Property managers can create resident-specific move-in checklists with tasks, deadlines, audience selection, and optional rewards; the Concierge follows up automatically and tracks completion progress.newsroom.biltrewards.com · 30 Sept 2026
- Integrations
- The Alliance page lists 50,000+ merchant integrations; Bilt describes merchant categories including dining, fitness, grocery, pharmacy, and rideshare.alliance.biltrewards.com · 30 Sept 2026
- Cost claim
- Bilt says it delivers more than $600 million in resident value at no cost to owners or operators.alliance.biltrewards.com · 30 Sept 2026
- Support
- The Alliance site directs existing partners to [email protected].dining.bilt.com · 30 Sept 2026
- Security and compliance
- The opened Alliance product and resource pages did not state specific security certifications or compliance standards.alliance.biltrewards.com · 30 Sept 2026
- What it does
- Bilt describes the product as a hospitality platform for housing delivering a unified resident experience and bottom-line improvement.alliance.biltrewards.com · 30 Sept 2026
- Target users
- The platform is presented for owners and operators of residential properties.alliance.biltrewards.com · 30 Sept 2026
- Prospect features
- The Prospect Stack includes access to 7M+ Bilt Members, CRM and audiences, tour scheduling, digital lease signing, and an incentive engine.alliance.biltrewards.com · 30 Sept 2026
- Resident features
- The Resident Stack includes payments with rewards, free rent reporting, move-in and move-out checklists, access and packages, and renewal signing.alliance.biltrewards.com · 30 Sept 2026
- Neighborhood features
- The Neighborhood Stack integrates with 50,000+ merchants and offers dining, fitness, grocery, pharmacy, rideshare, benefits, incentives, and revenue participation.alliance.biltrewards.com · 30 Sept 2026
- Leasing services
- The platform guides prospects through applications, tour scheduling, and lease signing, including a Home Away from Home hotel credit offer.alliance.biltrewards.com · 30 Sept 2026
- Move-in services
- Move-in services include customizable checklists, welcome-home gifts, and other curated hospitality experiences.alliance.biltrewards.com · 30 Sept 2026
- Cost savings
- Bilt says its platform can lower customer-acquisition cost, save up to 20% in concession costs, and reduce prospecting spend.alliance.biltrewards.com · 30 Sept 2026
- Network scale
- Bilt reports 7M+ members, 50,000+ merchant partners, and $600M+ in resident value delivered at no cost to owners or operators.alliance.biltrewards.com · 30 Sept 2026
- Payment impact
- Bilt reports up to 3x more on-time payments, up to 32% higher digital payments, and up to 12% lower delinquency as reported or confirmed by Alliance partners.alliance.biltrewards.com · 30 Sept 2026
- System integrations
- Bilt says its platform integrates with systems for maintenance, amenities, payments, leasing, move-in logistics, and building tools.newsroom.biltrewards.com · 30 Sept 2026
- Security
- Bilt says its BillPay connection uses industry-standard encryption to protect personal information during portal connections.newsroom.biltrewards.com · 30 Sept 2026
- Mobile availability
- The Bilt Rewards app is available through the Apple App Store and Google Play.support.biltrewards.com · 30 Sept 2026
Company
- Founded
- 2019alliance.biltrewards.com · 28 Sept 2026
- Headquarters
- New York City, New York, United Statesalliance.biltrewards.com · 28 Sept 2026
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Where it ranks on Inferse
Sources
- alliance.biltrewards.com· checked 30 Sept 2026
- newsroom.biltrewards.com/pay-rent-hospitality-housing· checked 30 Sept 2026
- newsroom.biltrewards.com/moveinchecklist-hospitality-housing· checked 30 Sept 2026
- dining.bilt.com/alliance· checked 30 Sept 2026
- alliance.biltrewards.com/resources· checked 30 Sept 2026
- newsroom.biltrewards.com/bilt-annual-ceo-letter-2026· checked 30 Sept 2026
- newsroom.biltrewards.com/billpay-for-rent-one-click-rent-payment· checked 30 Sept 2026
- support.biltrewards.com/hc/en-us/articles/5536494602637-How-do-· checked 30 Sept 2026