CallRail

Input—per 1M tokens
Output—per 1M tokens
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About

CallRail is ranked #7 of 36 in call tracking software on Inferse. It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $50/mo.

Compared on call tracking software

Free plan
Nocallrail.com
Dynamic number insertion
Yescallrail.com
Keyword-level tracking
Yescallrail.com
Landing-page tracking
Yescallrail.com
Call recording
Yescallrail.com
Conversation intelligence
Yescallrail.com
Included call minutes
250 minutes/mocallrail.com

Facts

Product
CallRail connects campaigns, conversations, and customers, tracking calls, texts, and forms with attribution.callrail.com · 3 Oct 2026
Call attribution
Call Tracking attributes calls and texts to marketing campaigns and provides lead journey insights.callrail.com · 3 Oct 2026
Dynamic number insertion
A JavaScript snippet can detect website phone numbers and swap them for tracking numbers based on the visitor’s tracked source.callrail.com · 3 Oct 2026
Voice Assist
Voice Assist offers 24/7 coverage and lead intake, and the pricing page says it starts at $95/month.callrail.com · 3 Oct 2026
Integrations
CallRail lists integrations including Google Ads, Google Analytics 4, HubSpot, RingCentral, Salesforce, Slack, and ServiceTitan.callrail.com · 3 Oct 2026
API
API access is included in all plans, with additional monthly charges for usage above 1,500 API calls.callrail.com · 3 Oct 2026
Mobile apps
The iOS and Android app provides call logs, recordings, transcripts and summaries, outbound calling through tracking numbers, and text messaging.support.callrail.com · 3 Oct 2026
Mobile availability
The mobile app is available to users in the United States and Canada.support.callrail.com · 3 Oct 2026
Security
CallRail lists SOC 2 Type II, HIPAA/HITECH, PCI, GDPR, and CCPA security or compliance resources.callrail.com · 3 Oct 2026
AI certification
CallRail says it is the first company in the lead intelligence industry to achieve ISO 42001 certification.callrail.com · 3 Oct 2026
Support
Phone support is listed Monday through Friday, 8:30am to 7pm EST, and customers can also submit a ticket.callrail.com · 3 Oct 2026
Usage limits
The Lead Tracking plan includes 5 numbers and 250 minutes, and additional minutes and numbers are billed in addition to the base fee.callrail.com · 3 Oct 2026
Intended customers
CallRail says its products grew from a focus on helping small and medium-sized businesses thrive.callrail.com · 3 Oct 2026

Company

Founded
2011callrail.com · 28 Sept 2026
Headquarters
Atlanta, Georgia, United Statescallrail.com · 28 Sept 2026

Best CallRail alternatives

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Where it ranks on Inferse

Sources