CivicPlus Utility Billing

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

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About

CivicPlus Utility Billing is ranked #5 of 28 in utility billing software on Inferse. It runs on Android, iOS, Web.

Compared on utility billing software

Utility types: water, sewer, sanitation, electric, irrigationcivicplus.com
Billing model: mixedcivicplus.com
Rate management: Yescivicplus.com
Meter data import: Yescivicplus.com
Payment processing: Yescivicplus.com
Autopay: Yescivicplus.com
Customer account portal: Yescivicplus.com

Facts

Purpose: CivicPlus Utility Billing is a cloud-based system for local governments to manage utility billing, payments, account information, and field operations.civicplus.com · 3 Oct 2026
Utility types: The product supports municipal billing and service coordination for utilities such as water, sewer, sanitation, and electric.civicplus.com · 3 Oct 2026
Billing: It automates invoicing and payment processing and supports complex rate structures with a rules-based billing engine.civicplus.com · 3 Oct 2026
Resident portal: Residents can access billing information and usage history, review balances, make payments, and submit and track utility service requests through the portal.civicplus.com · 3 Oct 2026
Field operations: Mobile work orders and GIS-powered task management connect field assignments and service activity with billing workflows.civicplus.com · 3 Oct 2026
Service-to-billing automation: Completed service actions such as meter changes, repairs, and shutoffs update billing records in real time.civicplus.com · 3 Oct 2026
Integrations: The product connects with supported ERP systems, GIS platforms, metering technologies, payment processing providers, and CivicPlus Asset Management.civicplus.com · 3 Oct 2026
Security: CivicPlus says it uses PCI-compliant payment solutions, conducts third-party vulnerability scans, and regularly performs outside system vulnerability assessments.civicplus.com · 3 Oct 2026
Availability and support: CivicPlus states that its solutions maintain 99.9% uptime and that it offers 24/7/365 emergency support; Utility Billing customers receive onboarding resources, training, and ongoing support.civicplus.com · 3 Oct 2026
Audience: The product is designed for local governments, including small and midsized governments and resource-constrained teams.civicplus.com · 3 Oct 2026
Pricing: CivicPlus asks prospective customers to request a custom pricing estimate; the opened pricing page does not list a price.civicplus.com · 3 Oct 2026
Company history: CivicPlus says it was officially founded in 1998 and is headquartered at 302 South 4th Street, Suite 500, Manhattan, Kansas 66502.civicplus.com · 3 Oct 2026