DealersCloud CRM

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

WeightsClosed

About

DealersCloud CRM is ranked #2 of 33 in automotive CRM software on Inferse. It runs on Android, iOS, Web.

Compared on automotive CRM software

DMS integration: Yesdealerscloud.com
Lead routing: Yesdealerscloud.com
SMS messaging: Yesdealerscloud.com
Workflow automation: Yesdealerscloud.com
Mobile app: Yesdealerscloud.com
Lead source capture: Yesdealerscloud.com

Facts

CRM scope: The CRM unifies leads from the website, marketplaces, phone and lot into one queue and keeps emails and texts on the customer record.dealerscloud.com · 1 Oct 2026
Lead assignment: Round-robin assignment uses dealer-defined groups and moves untouched leads to the next person after a timer.dealerscloud.com · 1 Oct 2026
Duplicate handling: The CRM can auto-merge obvious duplicates matching the same phone number and email address, and every merge can be undone.dealerscloud.com · 1 Oct 2026
Mobile access: Mobile app access is included on every plan, and the DealersCloud app is available on the Apple App Store and Google Play.dealerscloud.com · 1 Oct 2026
Platform modules: The platform covers inventory, CRM, deal desking and F&I, accounting and reporting, Buy Here Pay Here, floor plan, a custom dealer website and DealersAI.dealerscloud.com · 1 Oct 2026
AI inclusion: The description generator, CRM re-engagement campaigns and dealersGPT chatbot come with every plan, while advanced DealersAI modules are premium.dealerscloud.com · 1 Oct 2026
Integrations: DealersCloud connects to RouteOne, Dealertrack, CUDL, CARFAX and marketplace feeds including Cars.com, CarGurus and Autotrader.dealerscloud.com · 1 Oct 2026
Security: DealersCloud states that it operates a SOC 2-aligned security program with a 99.9% uptime SLA, encryption, role-based access controls and multi-tenant isolation.dealerscloud.com · 1 Oct 2026
Privacy: The trust page says DealersCloud supports CCPA and GDPR requests and never sells dealership or end-customer data.dealerscloud.com · 1 Oct 2026
Support: DealersCloud provides onboarding, live training and ongoing support by phone, email and chat.dealerscloud · 1 Oct 2026
Migration: The company says most dealerships are up and running within hours and that its team handles data migration, configuration and staff training with zero downtime.dealerscloud.com · 1 Oct 2026
Target customers: DealersCloud is built exclusively for independent dealerships, from a single lot to a multi-rooftop group, including Buy Here Pay Here operations.dealerscloud.com · 1 Oct 2026
Pricing limits: Pricing is customized by dealership size with no per-seat fees, no hidden costs and no long-term contracts.dealerscloud · 1 Oct 2026