DoorDash Online Ordering
Ranked in Restaurant Online Ordering Software ·No free plan on record
About
DoorDash Online Ordering lets restaurants take direct orders through a website and use DoorDash Dashers for delivery. Direct orders have 0% commission, there are no monthly fees, and standard payment processing fees apply; customers pay delivery fees. Restaurants need an active DoorDash store to use the service. Orders flow into the POS system the team already uses, and the product works with more than 40 POS systems, including Toast, Square, Qu, and Otter. No new hardware is required, and a setup specialist can get a restaurant live the same day. Checkout supports saved cards, Apple Pay, Google Pay, Venmo, and PayPal. Marketplace menus sync across channels, while customer delivery support is included. The offering also includes a branded mobile app, menu management, promotions, a loyalty program, push notifications, and support for multiple locations. The listed mobile platforms are iOS and Android.
Who it is for
This service suits restaurants with an active DoorDash store that want direct website orders routed into their existing POS. It may also fit teams seeking delivery fulfillment and customer support through DoorDash.
What is good
- Direct orders have 0% commission
- No monthly fees
- Orders sync to the restaurant's existing POS
- Works with more than 40 POS systems
- No new hardware is required
What to know first
- Restaurants need an active DoorDash store
- Standard payment processing fees apply
- Customers pay delivery fees
Verdict
DoorDash Online Ordering offers commission-free direct ordering with no monthly fee, while payment processing and customer-paid delivery fees remain. The active DoorDash store requirement is a key fit consideration.
Compared on restaurant online ordering software
- Free plan
- Nomerchants.doordash.com
- Paid from
- $249/momerchants.doordash.com
- Ordering channels
- in_appmerchants.doordash.com
- Loyalty program
- Yesmerchants.doordash.com
- Push notifications
- Yesmerchants.doordash.com
- Menu management
- Yesmerchants.doordash.com
- Mobile platforms
- bothmerchants.doordash.com
- Multi-location support
- Yesmerchants.doordash.com
- Promotions
- Yesmerchants.doordash.com
Facts
- Delivery orders
- Yesmerchants.doordash.com · 21 Sept 2026
- POS integration
- Yesmerchants.doordash.com · 21 Sept 2026
- Branded mobile app
- Yesmerchants.doordash.com · 21 Sept 2026
- Direct Order Fees
- Direct orders have 0% commission.merchants.doordash.com · 27 Sept 2026
- Monthly Fees
- There are no monthly fees.merchants.doordash.com · 27 Sept 2026
- Payment Processing
- Standard payment processing fees apply.merchants.doordash.com · 27 Sept 2026
- Delivery Fee Payer
- Customers pay delivery fees.merchants.doordash.com · 27 Sept 2026
- Cancellation Penalties
- There are no cancellation penalties.merchants.doordash.com · 27 Sept 2026
- POS Order Sync
- Orders go directly into the POS system the team already uses.merchants.doordash.com · 27 Sept 2026
- Hardware Requirement
- No new hardware is required.merchants.doordash.com · 27 Sept 2026
- Setup Speed
- A setup specialist can get the restaurant live the same day.merchants.doordash.com · 27 Sept 2026
- Delivery Logistics
- DoorDash Dashers pick up and deliver online orders.merchants.doordash.com · 27 Sept 2026
- Checkout Methods
- Checkout supports saved cards, Apple Pay, Google Pay, Venmo, and PayPal.merchants.doordash.com · 27 Sept 2026
- Menu Synchronization
- Marketplace menus sync automatically across channels.merchants.doordash.com · 27 Sept 2026
- POS Integrations
- The product works with more than 40 POS systems, including Toast, Square, Qu, and Otter.merchants.doordash.com · 27 Sept 2026
- Store Requirement
- Restaurants need an active DoorDash store to use Online Ordering.merchants.doordash.com · 27 Sept 2026
- Delivery Support
- Customer support for deliveries is included.merchants.doordash.com · 27 Sept 2026
Company
- Founded
- 2013merchants.doordash.com · 28 Sept 2026
- Headquarters
- San Francisco, California, United Statesmerchants.doordash.com · 28 Sept 2026
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Where it ranks on Inferse
Sources
- merchants.doordash.com/en-us/products/online-ordering· checked 21 Sept 2026
- merchants.doordash.com/en-us/products/mobile-apps· checked 28 Sept 2026