Ecolane

ecolane.com · checked 14 Nov 2026

#18 · Transportation Dispatch Management

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How it plugs in

—Public API

NoOpen source

NoFree tier

Signal on Transportation Dispatch Management5.2#18 of 23

Ecolane provides intelligent web-based transit scheduling software built around a demand-response platform.

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Runs on

Web
Windows
Mac
Linux
iOS
Android

Facts

Website: ecolane.com
Price: Not published
Free trial: Not stated
Accessibility: Ecolane says its self-service applications comply with the ADA and WCAG 2.1 Level AA.
Eligibility: Ecolane’s eligibility tools include automatic 21-day case tracking to support ADA compliance.
Fare payment: The Evolution booking flow can take payment by credit card, diminishing balances, or cash.
Hosting: Ecolane Evolution is offered as a hosted service, and Ecolane says that model does not compromise security.
Pricing: The contact page invites questions about products, services, and pricing, and no public plan prices are listed.
Real-time optimization: For NEMT and paratransit, Ecolane optimizes service at the individual trip level and updates schedules as conditions change during the service day.
Reporting: Paratransit users can choose from more than 40 reports to forecast, plan, and make decisions.
Rider mobile app: Passengers can book trips in advance or in real time from Ecolane’s iOS and Android mobile application.
Self-service portal: A web-based passenger portal lets riders book trips from their own computer and is meant to reduce call-center traffic.
SOC 2: Ecolane announced that it completed a SOC 2 Type 1 examination focused on security and confidentiality of client data.
Support hours: Agency support is listed as 7:00 AM to 7:00 PM EST, with after-hours critical support from 6 PM to 8 AM.
Vehicle inspections: INSPECT pre-trip checks run on the Mobile Data Tablet, and a noted problem must be resolved before the vehicle can depart.

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