Experience CRM
API—OSS—FREE—DOCS4/5
EC5.3#10 of 27
outWeb—Windows—Mac—Linux—Android—iOS
Ranked in Hospitality CRM Software ·No free plan on record
About
Experience CRM is ranked #10 of 27 in hospitality CRM software on Inferse. It runs on Web. There is no free plan.
Compared on hospitality CRM software
- Free plan
- Noexperiencecrm.io
- Reservation sync
- Yesexperiencecrm.io
- Guest messaging
- Yesexperiencecrm.io
- Loyalty programs
- Yesexperiencecrm.io
- Marketing automation
- Yesexperiencecrm.io
- Guest segmentation
- Yesexperiencecrm.io
- Mobile app
- Yesexperiencecrm.io
Facts
- Purpose
- Experience CRM is a customer relationship platform for hotels and restaurants.experiencecrm.io · 30 Sept 2026
- Modular pricing
- Customers select independent modules that can be activated at any time.experiencecrm.io · 30 Sept 2026
- Customer journey
- The guest-journey module covers booking notifications, pre-stay surveys, upselling, digital pre-check-in, quality control, satisfaction surveys and loyalty programs.experiencecrm.io · 30 Sept 2026
- Marketing
- Marketing includes segmentation on 50 criteria, one-off campaigns, marketing automations, automated translation in more than 160 languages and pre-built scenarios.experiencecrm.io · 30 Sept 2026
- E-reputation
- The e-reputation module manages reviews on more than 40 platforms and includes AI reply assistance and semantic analysis.experiencecrm.io · 30 Sept 2026
- Guest app
- The Guest App is a customizable progressive web app accessed through a QR code or link without an app-store download.experiencecrm.io · 30 Sept 2026
- Guest app features
- The Guest App provides a digital concierge, unlimited content, instant messaging, room and service directories, a city guide and upselling.experiencecrm.io · 30 Sept 2026
- Guest database
- The database cleans duplicate records, enriches profiles from PMS data and captures new contacts through acquisition widgets.experiencecrm.io · 30 Sept 2026
- Reporting
- Included reporting provides interactive dashboards, buyer-persona analysis, upsell-performance tracking and Looker Studio export.experiencecrm.io · 30 Sept 2026
- Integrations
- Experience CRM says it is connected to 100 PMS systems and lists partners including Cloudbeds, Mews, Opera Cloud PMS, Apaleo, Medialog and SiteMinder.experiencecrm.io · 30 Sept 2026
- Security and privacy
- The company states that the service is GDPR compliant, data is hosted in the EU and France, and data is not shared with third parties.experiencecrm.io · 30 Sept 2026
- Support and users
- Every subscription includes unlimited support and unlimited users, with access restrictions configurable by role.experiencecrm.io · 30 Sept 2026
- Onboarding
- A fixed implementation cost covers account creation, configuration, PMS connection and team training.experiencecrm.io · 30 Sept 2026
- Sales process
- Experience CRM offers a free demo with no commitment and provides personalized quotes rather than published prices.experiencecrm.io · 30 Sept 2026
Company
- Founded
- 2013experiencecrm.io · 28 Sept 2026
- Headquarters
- Paris, Franceexperiencecrm.io · 28 Sept 2026
Best Experience CRM alternatives
See all 12
Where it ranks on Inferse
Sources
- experiencecrm.io· checked 30 Sept 2026
- experiencecrm.io/pricing/· checked 30 Sept 2026
- experiencecrm.io/guestapp/· checked 30 Sept 2026
- experiencecrm.io/partners/· checked 30 Sept 2026