FrontRunner

Overview

FrontRunner pairs the Pulse Business System with funeral-home websites and services for families. Its centrally captured data flows to integrated components, a design intended to limit duplicate entry and errors. FrontRunner Professional is now part of Tribute Technology, and its website, software and support continue under that organization. The company says it has served funeral directors for more than 20 years and was founded by a licensed funeral director.

Key features

Management and shared data

Pulse combines reporting, accounting, online memorials and business documents. The management system supports multiple locations, along with reports, forms, invoices and contracts. That breadth can suit homes consolidating administration across locations; for a team looking only for one discrete function, the all-in-one scope may be more than it needs.

QuickBooks integration provides a named connection to an accounting product. FrontRunner also says its funeral management software integrates with PlotBox cemetery management software, a relevant connection for businesses operating funeral and cemetery services together. The centralized-data approach is intended to reduce errors and repeated entry, though FrontRunner does not name a security certification; it says Tribute Technology backing provides enhanced security.

Family-facing services

FrontRunner offers funeral-home websites intended to inform families, generate online leads and provide built-in revenue generators. Obituary pages and online arrangements are also supported. This makes the product more than an internal management system: it can put operational tools alongside services families use. Homes seeking only back-office software may not need that combined scope.

Pricing

FrontRunner is paid software with custom pricing. The FrontRunner Professional products plan has no published price, so a funeral home will need to contact the company to assess cost against its budget. The available plan information does not define tiers or usage caps, so buyers should confirm scope and terms directly before comparing total cost with alternatives.

Platforms

FrontRunner is available on the web. This suits teams working through a browser-based system, but teams requiring a native mobile app should compare products with explicitly stated Android or iOS support.

Who it's for

FrontRunner is aimed at funeral homes and funeral directors, particularly those that want management functions, online memorials and family-facing website services in one system. Its multiple-location support and PlotBox integration may matter to multi-site operators and funeral-home-and-cemetery businesses. It is less compelling for buyers seeking a standalone tool, a defined public price or a stated native mobile platform.

Pros and cons

Pros

• Combines reports, forms, invoices, contracts and accounting with websites, obituary pages and online arrangements, supporting both operations and family-facing services.
• Centralized data and named QuickBooks integration can reduce disconnected workflows; PlotBox integration is relevant to funeral and cemetery businesses.
• Multiple-location support accommodates operators managing more than one site.

Cons

• Custom pricing requires a direct inquiry, making upfront budget comparison harder.
• Web is the only stated platform, which may not suit teams looking for native Android or iOS apps.
• Security is described as enhanced through Tribute Technology, but no certification is named.

Alternatives

Funeral Home Software is a useful category comparison for buyers surveying the broader field. Choose Passare if Android and iOS support matter alongside web access; its fees are based on prior case volume and its subscription term is annual. PlotBox is the direct alternative to consider for cemetery management, with an Essential plan covering records, deeds and plot management, a public genealogy portal, contracts, booking, mapping and memorials; CRM and documents are bolt-ons.

Afterword is worth comparing if published monthly prices and a web-based option are a priority: its Online Planner is 179.00 USD per month and Essential Case Management is 79.00 USD per month, both based on 200 cases/year. Funeral Manager offers pay-as-you-go core modules for care of the deceased and arrangements, a narrower module-based alternative. FuneralHQ is another paid web-based alternative. Gather is a paid web-based alternative. Memcare is a paid web-based alternative with no free plan.

Verdict

Choose FrontRunner if your funeral home wants management tools and family services connected in one web system, especially across multiple locations or alongside cemetery operations using PlotBox. Its funeral-specific breadth is the central reason to shortlist it; look elsewhere if public pricing or native mobile support is essential to your decision.