Grafana Cloud Application Observability

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About

Grafana Cloud Application Observability is a cloud application monitoring product that uses OpenTelemetry and Prometheus data to help software engineers investigate anomalies and root causes. Its knowledge graph discovers services and their relationships from telemetry. The service catalog displays latency, error ratio, and request rate for each service, while the RCA workbench and Entity Graph help investigate correlated issues across a stack. Metrics, logs, traces, and profiles appear in a unified view, with the ability to drill from a service into its signals. Grafana identifies Alloy as a collector with native pipelines for OpenTelemetry and Prometheus. The free plan includes up to 2,232 host hours per month and community support. Paid usage is charged for host hours and application telemetry at standard Grafana Cloud rates; serverless usage is billed on ingested telemetry instead of host hours. The listed Pro plan is 0.03 USD per month, with billing details specifying a $19 monthly platform fee and $0.025 per host hour. The product page lists FedRAMP, NATSEC100, PCI DSS, A-LIGN, AICPA SOC Type II, and GDPR compliance.

Who it is for

It suits software engineers seeking application performance monitoring across services and telemetry signals. Teams using OpenTelemetry or Prometheus can use the listed compatibility and Alloy collector pipelines.

What is good

  • Knowledge graph discovers services and relationships.
  • Service catalog shows three RED metrics.
  • Unifies metrics, logs, traces, and profiles.
  • Free plan includes 2,232 monthly host hours.
  • Compatible with OpenTelemetry and Prometheus.

What to know first

  • Free plan includes community support.
  • Paid usage charges for host hours and telemetry.
  • Serverless billing is based on ingested telemetry.
  • Pro lists a $19 monthly platform fee.

Verdict

Grafana Cloud Application Observability brings service discovery and several telemetry types into a cloud monitoring workflow. Check the host-hour and telemetry billing model, especially for serverless environments.

Compared on log management software

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Facts

Purpose
Grafana Cloud Application Observability provides out-of-the-box application monitoring and uses OpenTelemetry and Prometheus data to support root-cause analysis.grafana.com · 29 Sept 2026
Service discovery
The knowledge graph automatically discovers services and their relationships from telemetry data.grafana.com · 29 Sept 2026
Service health
The service catalog shows RED metrics: latency, error ratio, and request rate for each service.grafana.com · 29 Sept 2026
Root cause analysis
The RCA workbench and Entity Graph help investigate correlated issues across a stack.grafana.com · 29 Sept 2026
Telemetry
The product brings metrics, logs, traces, and profiles into a unified view and supports drilling from a service into its signals.grafana.com · 29 Sept 2026
Integrations
Grafana says Application Observability is compatible with OpenTelemetry and Prometheus, and identifies Alloy as a collector with native pipelines for both.grafana.com · 29 Sept 2026
Who it is for
Grafana describes the product as an application performance monitoring solution that helps software engineers detect anomalies, identify root causes, and fix problems.grafana.com · 29 Sept 2026
Free usage limit
The free Application Observability plan includes up to 2,232 host hours per month and community support.grafana.com · 29 Sept 2026
Billing
Application Observability charges for host hours and for application telemetry at standard Grafana Cloud rates.grafana.com · 29 Sept 2026
Serverless billing
For serverless environments, Grafana says usage is billed on telemetry ingested rather than host hours.grafana.com · 29 Sept 2026
Security and compliance
The product page lists FedRAMP compliance, NATSEC100 certification, PCI DSS compliance, A-LIGN certification, AICPA SOC Type II verification, and GDPR compliance.grafana.com · 29 Sept 2026
Company
Grafana Labs lists its headquarters as New York, New York, USA, and its founding year as 2014.grafana.com · 29 Sept 2026

Company

Founded
2014grafana.com · 28 Sept 2026

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