HealthHero EAP

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Output—per 1M tokens

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About

HealthHero EAP is ranked #7 of 21 in employee assistance program software on Inferse. It runs on Android, iOS, Web. There is no free plan. Paid plans start at £0.03/mo.

Compared on employee assistance program software

Free plan: Nohealthhero.com
Confidential counseling: Yeshealthhero.com
Financial and legal help: Yeshealthhero.com
Work-life support: Yeshealthhero.com
Crisis support: Yeshealthhero.com
Employee access channels: phone, video, mobile apphealthhero.com

Facts

Purpose: The EAP provides employees and their immediate families free, confidential support for personal or work-related difficulties.healthhero.com · 29 Sept 2026
Counselling: Packages include structured counselling by telephone, video or face-to-face, typically up to 6 or 8 sessions per referral.healthhero.com · 29 Sept 2026
App and digital tools: All packages include the My HealthHero app and platform with self-help content, online CBT, digital booking and referral management.healthhero.com · 29 Sept 2026
24/7 support: Core, Advanced and 360° include a 24/7 in-the-moment counselling and trauma support phone line.healthhero.com · 29 Sept 2026
Package differences: Advanced adds unlimited virtual GP consultations, while 360° also adds a physiotherapy assessment plus six sessions and a dietitian assessment plus three sessions.healthhero.com · 29 Sept 2026
Family cover: All packages cover employees and dependants in line with HMRC guidelines.healthhero.com · 29 Sept 2026
Add-ons: Extended counselling, psychological services, critical incident support and mental health training are available at additional cost.healthhero.com · 29 Sept 2026
Counselling limit: Structured counselling is typically limited to one referral per user per rolling 12-month period, and extended counselling of up to 20 sessions costs extra.healthhero.com · 29 Sept 2026
Clinical credentials: HealthHero says its clinicians are registered members of BACP, IACP, BPS, UKCP, HCPC or COSCA.healthhero.com · 29 Sept 2026
Confidentiality: The company says the service is GDPR-compliant and employer reports are aggregated and anonymised.healthhero.com · 29 Sept 2026
Employer support: Packages include launch support, promotional materials and management information reporting.healthhero.com · 29 Sept 2026
Availability and launch: The service is available by phone or video 24/7/365, and HealthHero says some organisations can be running within 24 hours.healthhero.com · 29 Sept 2026
Integrations: HealthHero says its platform can integrate with insurers’ identity platforms and back-end systems for eligibility, dependants, pre-authorisation and payments.healthhero.com · 29 Sept 2026
Mobile apps: HealthHero’s service agreement provides links to download its app from the Apple App Store and Google Play.healthhero.com · 29 Sept 2026
Intended customers: HealthHero describes its EAP packages as support options for organisations and their workforces, ranging from self-serve digital support to broader mental and physical health cover.healthhero.com · 29 Sept 2026