Heidi
Ranked in AI Medical Scribe Software ·Free plan
About
Heidi is an AI medical scribe that transcribes consultations, generates clinical notes, and helps clinicians edit notes and prepare documents. Clinicians can use specialty-based templates, customize them, or create their own without special syntax. Heidi Evidence provides citation-backed clinical answers based on guidelines, medicine references, and primary research. Embedded and connected EHR integrations include Best Practice, Cliniko, Athena, Veradigm, Zedmed, and Genie, though each Heidi profile can link to only one integration. Heidi says consultation data, transcriptions, and generated notes are not used to train its AI model; deleted sessions are permanently removed and cannot be recovered. It lists ISO 27001, ISO 42001, and SOC 2 credentials and says it meets regional requirements including HIPAA, GDPR, PIPEDA, and APP. Mobile apps support essential clinical functions, while document generation, Ask Heidi, template management, and some advanced tools are on web and desktop. The Free plan includes one seat, unlimited transcription, standard templates, and limited use of other features. A 14-day trial is listed.
Who it is for
Heidi suits clinicians who need consultation transcription, clinical note generation, and customizable specialty templates. Its mobile apps cover essential functions, while some advanced tools require web or desktop access.
What is good
- Unlimited transcription on the free plan
- Templates can be customized or built
- Evidence answers include citations
- Deleted sessions are permanently removed
What to know first
- Each profile can link one integration
- Some advanced features require web or desktop
- New Heidi II capabilities unavailable in UK or EU
Verdict
Heidi combines transcription and note workflows with template creation, evidence answers, and EHR integrations. Check the one-integration-per-profile limit and the platform split for advanced features before choosing it.
Compared on AI medical scribe software
- Free plan
- Yesheidihealth.com
- Ambient capture
- Yesheidihealth.com
- EHR integrations
- 2heidihealth.com
- Note formats
- bothheidihealth.com
- Specialty templates
- Yesheidihealth.com
- Mobile app coverage
- bothheidihealth.com
- Patient consent tools
- Yesheidihealth.com
Facts
- Product
- Heidi is an AI medical scribe that transcribes consultations, generates clinical notes, and helps clinicians edit notes and create documents.support.heidihealth.com · 29 Sept 2026
- Templates
- Clinicians can use specialty-based templates, customize them, or build templates from scratch without special syntax.support.heidihealth.com · 29 Sept 2026
- Clinical evidence
- Heidi Evidence provides citation-backed clinical answers grounded in sources such as guidelines, medicine references, and primary research.support.heidihealth.com · 29 Sept 2026
- Integrations
- Heidi offers embedded and connected EHR integrations, and its help page lists systems including Best Practice, Cliniko, Athena, Veradigm, Zedmed, and Genie.support.heidihealth.com · 29 Sept 2026
- Integration limit
- A Heidi profile can be linked to only one integration.support.heidihealth.com · 29 Sept 2026
- Security
- Heidi states that it has ISO 27001, ISO 42001, and SOC 2 credentials and meets regional requirements including HIPAA, GDPR, PIPEDA, and APP.support.heidihealth.com · 29 Sept 2026
- Data use
- Heidi says consultation data, session transcriptions, and generated notes are not used to train its AI model.support.heidihealth.com · 29 Sept 2026
- Data deletion
- Heidi says deleted sessions are permanently removed from its servers and cannot be recovered.support.heidihealth.com · 29 Sept 2026
- Mobile limits
- The mobile app supports essential clinical functions, while document generation, Ask Heidi, template management, and some other advanced features are available through web and desktop apps.heidihealth.com · 29 Sept 2026
- Support
- The pricing page lists priority support for paid Clinician and Teams plans.support.heidihealth.com · 29 Sept 2026
- Who it serves
- Heidi describes its users as clinicians and says it is used across emergency departments, general practice, and specialist clinics.heidihealth.com · 29 Sept 2026
- Product availability
- Heidi says the new Heidi II capabilities will not be available in the UK or EU.heidihealth.com · 29 Sept 2026
Company
- Headquarters
- Melbourne, Australiaheidihealth.com · 23 Sept 2026
Best Heidi alternatives
See all 20
Where it ranks on Inferse
Sources
- support.heidihealth.com/en/articles/8885059-what-is-heidi· checked 29 Sept 2026
- support.heidihealth.com/en/articles/8974437-get-started-with-te· checked 29 Sept 2026
- support.heidihealth.com/en/articles/8885030-heidi-s-pricing-pla· checked 29 Sept 2026
- support.heidihealth.com/en/articles/14075160-heidi-integrations· checked 29 Sept 2026
- support.heidihealth.com/en/articles/14648423-how-heidi-protects· checked 29 Sept 2026
- heidihealth.com/support/en/articles/9908824-heidi-mobil· checked 29 Sept 2026
- heidihealth.com/api/download· checked 29 Sept 2026
- heidihealth.com/blog/heidi-ii· checked 29 Sept 2026
- heidihealth.com· checked 23 Sept 2026
- heidihealth.com/en-us/pricing· checked 29 Sept 2026