Helpable

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

WeightsClosed

About

Helpable is ranked #8 of 138 in knowledge base software on Inferse. It runs on API, Web. There is a free plan. A free trial is offered. Paid plans start at $25/mo.

Compared on knowledge base software

Free plan: Yesgethelpable.com
Paid from: $25/mogethelpable.com
Publishing audience: bothgethelpable.com
Article limit: 15 articlesgethelpable.com
Custom domain: Yesgethelpable.com
SSO support: Yesgethelpable.com
Version history: Yesgethelpable.com
Content analytics: Yesgethelpable.com

Facts

Free plan: Yesgethelpable.com · 20 Sept 2026
Paid from: 25gethelpable.com · 20 Sept 2026
Publishing audience: bothgethelpable.com · 20 Sept 2026
Article limit: 15gethelpable.com · 20 Sept 2026
Custom domain: Yesgethelpable.com · 20 Sept 2026
SSO support: Yesgethelpable.com · 20 Sept 2026
Version history: Yesgethelpable.com · 20 Sept 2026
Content analytics: Yesgethelpable.com · 20 Sept 2026
Pricing model: Pricing is per workspace, with no per-agent or per-resolution charges.gethelpable.com · 28 Sept 2026
Free tier limits: Free includes 30 Calli answers a month, up to 15 articles, and a Helpable badge.gethelpable.com · 28 Sept 2026
Free plan: The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox.gethelpable.com · 28 Sept 2026
Paid trial: Paid plans include a 7-day free trial with no credit card required.gethelpable.com · 28 Sept 2026
Extra answers: Customers can add 1,000 additional answers for $29 on any plan.gethelpable.com · 28 Sept 2026
Annual billing: Annual billing saves about 20%, described as two months free.gethelpable.com · 28 Sept 2026
Supported platforms: The widget works in any framework and has a five-minute setup.gethelpable.com · 28 Sept 2026
Direct integrations: Direct integrations include Slack, Zapier, Make, webhooks, and REST API.gethelpable.com · 28 Sept 2026
App connections: It connects through Zapier to WhatsApp, Google Drive, Notion, Gmail, HubSpot, Airtable, and 4,000+ apps.gethelpable.com · 28 Sept 2026
EU data residency: Data is stored and processed in the EU, and the AI runs on EU infrastructure.gethelpable.com · 28 Sept 2026
Security controls: Helpable states that it is GDPR compliant and encrypts data in transit and at rest.gethelpable.com · 28 Sept 2026
Model training: Helpable says customer content is not used to train a model.gethelpable.com · 28 Sept 2026
Team access: Team access includes Admin and Editor roles; paid plans vary by member count.gethelpable.com · 28 Sept 2026
Support levels: Support ranges from standard to priority and dedicated support depending on the plan.gethelpable.com · 28 Sept 2026
Source citations: Calli answers from published articles and links to the source.gethelpable.com · 28 Sept 2026
Company location: Helpable describes itself as a European company built in Europe.gethelpable.com · 28 Sept 2026
Language support: The product supports 50+ languages with hreflang handling.gethelpable.com · 28 Sept 2026
Custom domain: A custom domain with free SSL is included with every paid plan starting at Starter.gethelpable.com · 28 Sept 2026
Product: Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center.gethelpable.com · 28 Sept 2026
AI assistant: Calli reads published articles, answers customer questions in plain language with a source link, and hands unanswered conversations to the contact form with the full conversation attached.gethelpable.com · 28 Sept 2026
Knowledge base: Helpable publishes a searchable help center on a custom domain with structured data, sitemap, hreflang and SEO metadata.gethelpable.com · 28 Sept 2026
Widget: The embeddable widget adds search and chat to an app or website with one script tag.gethelpable.com · 28 Sept 2026
Integrations: Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs.gethelpable.com · 28 Sept 2026
API: The REST API uses API-key authentication and can create or update articles, read conversations and manage contacts.gethelpable.com · 28 Sept 2026
Audience: Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses.gethelpable.com · 28 Sept 2026
Languages: Helpable supports 50+ languages with automatic hreflang handling.gethelpable.com · 28 Sept 2026
Security hosting: The application, database and file storage are hosted in the EU, and Helpable says it is GDPR-compliant by default.gethelpable.com · 28 Sept 2026
Encryption: Connections use TLS 1.2+ and data at rest in managed Postgres is encrypted with AES-256.gethelpable.com · 28 Sept 2026
Model training: Helpable says articles, conversations and visitor data are never used to train its models or third-party models.gethelpable.com · 28 Sept 2026
Enterprise security: SSO and SAML are included in the Scale plan, and Helpable offers a signed DPA on every paid plan.gethelpable.com · 28 Sept 2026
Support: Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support.gethelpable.com · 28 Sept 2026