Latch Viewing Management
Ranked in Rental Property Showing Software ·Free plan· paid from £20/mo
About
Latch Viewing Management is a web-based workflow for arranging property viewings, sending reminders and recording outcomes. Applicants select a slot through a shared booking flow, with availability syncing in real time to Google or Outlook calendars. The service describes automated reminders 24 and two hours before viewings, with confirmations by email and SMS. Teams can record structured post-viewing feedback and outcomes including attended, no-show, applied and declined. Reporting tracks booked, attended and applied rates by property, as well as pipeline activity across properties. Viewings can be assigned to team members or external agents, and applicant communication history can be logged. Latch says viewing data is encrypted at rest and in transit, with role-based access, consent-aware communication history and an audit trail. Basic is free forever and includes three leases, 20 documents, five standard reports per month and one user. Pro is £20 per month, with eight leases included and extra leases at £1 each. The site lists mobile apps as coming soon.
Who it is for
Latch is aimed at landlords and letting teams seeking to coordinate viewing bookings, reminders and follow-up. Its property-level reporting and assignment options also suit teams sharing viewing work with agents.
What is good
- Real-time availability sync with Google and Outlook
- Email and SMS viewing confirmations
- Structured feedback and outcome tracking
- Property-level viewing rates and pipeline reporting
What to know first
- Basic is limited to three leases
- Basic includes one user
- Mobile apps are listed as coming soon
- Bank reconciliation is listed as coming soon on higher plans
Verdict
Latch brings applicant booking, reminders, feedback and property reporting into one viewing workflow. The free Basic plan has clear lease, document, report and user limits; teams needing more capacity can consider paid plans.
Compared on rental property showing software
- Free plan
- Yesuselatch.co.uk
- Prospect scheduling
- Yesuselatch.co.uk
- Showing feedback
- Yesuselatch.co.uk
- Automated follow-up
- Yesuselatch.co.uk
Facts
- Purpose
- Latch says it schedules viewings, sends reminders, and captures outcomes in one workflow.uselatch.co.uk · 4 Oct 2026
- Booking
- Applicants can choose a viewing slot through a shared booking flow, with slot availability syncing with the calendar in real time.uselatch.co.uk · 4 Oct 2026
- Reminders
- Latch describes automated 24-hour and 2-hour viewing reminders, with confirmations sent by email and SMS.uselatch.co.uk · 4 Oct 2026
- Feedback and outcomes
- The viewing workflow supports structured post-viewing feedback and tracking outcomes including attended, no-show, applied, and declined.uselatch.co.uk · 4 Oct 2026
- Reporting
- Latch says users can track booked, attended, and applied rates per property and see pipeline activity across properties.uselatch.co.uk · 4 Oct 2026
- Team coordination
- Viewings can be assigned to team members or external agents, and the applicant communication timeline can be logged.uselatch.co.uk · 4 Oct 2026
- Integrations
- The viewing page names Google and Outlook calendars as supported availability sync options.uselatch.co.uk · 4 Oct 2026
- Security
- Latch says viewing data is encrypted at rest and in transit, with role-based access, consent-aware communication history, and an audit trail.uselatch.co.uk · 4 Oct 2026
- Who it is for
- Latch describes the viewing workflow as serving landlords and letting teams seeking to reduce no-shows and speed follow-up.uselatch.co.uk · 4 Oct 2026
- Plan access
- Latch's pricing comparison lists advanced AI agent Matt as unavailable on Basic and included on Pro and Enterprise.uselatch.co.uk · 4 Oct 2026
- Notable limit
- The pricing page says bank reconciliation is coming soon on Pro, Enterprise, and Commercial.uselatch.co.uk · 4 Oct 2026
- Mobile apps
- The site labels both its App Store and Google Play offerings as coming soon.uselatch.co.uk · 4 Oct 2026
- Support
- Latch's Help Center states that its support team is available 24/7.uselatch.co.uk · 4 Oct 2026
- Company
- The company identifies itself as USELATCH LTD, registered in Scotland, company number SC879051.uselatch.co.uk · 4 Oct 2026
Company
- Headquarters
- Edinburgh, Scotland, UKuselatch.co.uk · 28 Sept 2026
Best Latch Viewing Management alternatives
See all 20
Where it ranks on Inferse
Sources
- uselatch.co.uk/features/viewings· checked 4 Oct 2026
- uselatch.co.uk/pricing· checked 4 Oct 2026
- uselatch.co.uk/help· checked 4 Oct 2026
- uselatch.co.uk/terms· checked 4 Oct 2026
- uselatch.co.uk· checked 28 Sept 2026