NextMe

Input—per 1M tokens
Output—per 1M tokens
Context—tokens
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About

NextMe is a virtual waiting room and digital waitlist for businesses managing guest flow and physical lines. Guests can join a branded waitlist form through a QR code, kiosk tablet or business website. The waitlist supports predictive wait times, recognition of repeat guests, custom fields and queues, real-time status updates and two-way SMS. Teams can manage appointments alongside walk-ins, with booking confirmations and reminders sent by text. Its analytics dashboard reports guest volume, wait times, peak periods and queue performance, with CSV or Excel exports. NextMe offers Android, iOS and web access, integrations and a private API; a public API is described as coming soon. The Free plan includes 100 SMS per month and one user. Starter costs 49.99 USD per year billed annually or 59.99 USD per month; Business costs 79.99 USD per year billed annually or 99.99 USD per month. The service lists a 14-day trial and use cases including retail, hospitality, healthcare, events and service businesses.

Who it is for

It suits businesses that coordinate walk-ins and appointments, including retail, hospitality, healthcare and service businesses. Teams needing more than one user or higher SMS volume can consider its Starter and Business plans.

What is good

  • Guests can join by QR code, kiosk or website
  • Combines walk-ins and appointments
  • Analytics export to CSV or Excel
  • Offers a private API and integrations

What to know first

  • Free plan includes one user
  • Free plan includes 100 SMS per month
  • Public API is described as coming soon

Verdict

NextMe combines digital check-in, two-way SMS and appointment handling with queue analytics. Review the monthly SMS and user limits for the plan that fits your guest volume.

Compared on restaurant waitlist software

Free plan
Yesnextmeapp.com
Guest notifications
Yesnextmeapp.com
Online check-in
Yesnextmeapp.com
SMS notifications
Yesnextmeapp.com
Guest check-in methods
multi-channelnextmeapp.com

Facts

Product
NextMe is a virtual waiting room and digital waitlist that helps teams manage guest flow and keep physical lines organized.nextmeapp.com · 2 Oct 2026
Waitlist features
The waitlist supports predictive wait times, repeat guest recognition, custom fields and queues, real-time status updates, and two-way SMS communication.nextmeapp.com · 2 Oct 2026
Self check-in
Guests can join a customizable branded waitlist form through a QR code, kiosk tablet, or business website.nextmeapp.com · 2 Oct 2026
Appointments
Bookings can be managed alongside walk-ins, with automatic booking confirmations and appointment reminders sent by text.nextmeapp.com · 2 Oct 2026
Analytics
The analytics dashboard reports guest volume, wait times, peak periods, and queue performance, and supports CSV or Excel data exports.nextmeapp.com · 2 Oct 2026
Integrations and API
NextMe says it offers integrations and a private API, with a public API coming soon.nextmeapp.com · 2 Oct 2026
Security
NextMe's privacy policy says subscriber data is encrypted at rest and that the company does not sell personally identifiable information or protected health information.nextmeapp.com · 2 Oct 2026
Privacy controls
The product offers data anonymization and deletion controls, and its analytics page says anonymized data can preserve access to aggregate statistics.nextmeapp.com · 2 Oct 2026
Trial
NextMe offers a free 14 day trial.nextmeapp.com · 2 Oct 2026
Use cases
NextMe says it serves events, retail, hospitality, healthcare, urgent care, veterinary clinics, salons, barbershops, and other service businesses.nextmeapp.com · 2 Oct 2026
Event scale
The FAQ says NextMe supports high volume events ranging from one thousand to over one hundred thousand attendees.nextmeapp.com · 2 Oct 2026
Support
Custom plan customers receive one to one onboarding and product training, while event support packages can include guaranteed response times and after hours coverage.nextmeapp.com · 2 Oct 2026
Plan limits
The Free plan includes 100 SMS per month and 1 user; Starter includes 3,000 SMS per month and 5 users; Business includes 5,000 SMS per month and 10 users.nextmeapp.com · 2 Oct 2026
Company origin
The company says co-founders James and John Yi started NextMe after observing customer flow challenges at their mother's small business in Chicago.nextmeapp.com · 2 Oct 2026

Company

Headquarters
Chicago, Illinois, United Statesnextmeapp.com · 28 Sept 2026

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Sources