NIVA

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

WeightsClosed

About

NIVA is ranked #4 of 31 in sales chatbot software on Inferse. It runs on API, Self-hosted, Web. There is no free plan. A free trial is offered. Paid plans start at $39/mo.

Compared on sales chatbot software

Free plan: Yesgetniva.ai
Paid from: $39/mogetniva.ai
Meeting booking: Yesgetniva.ai
Lead qualification: Yesgetniva.ai
CRM sync: Yesgetniva.ai
Live handoff: Yesgetniva.ai
Knowledge sources: documentsgetniva.ai

Facts

What it does: NIVA is an AI chatbot that turns website visitors into customers using industry-trained responses grounded in the customer’s content.getniva.ai · 30 Sept 2026
No-code deployment: NIVA can be embedded on any website or web app with a single JavaScript snippet.getniva.ai · 30 Sept 2026
Persona library: NIVA provides more than 250 pre-built personas across 25 industry verticals, with custom personas also supported.getniva.ai · 30 Sept 2026
Knowledge base: Bots can ingest PDFs, DOCX files, URLs, YouTube transcripts, and plain text into a dedicated isolated vector database.getniva.ai · 30 Sept 2026
Cross-session memory: NIVA remembers visitors across separate browser sessions and can clear memory on request.getniva.ai · 30 Sept 2026
Agentic tools: Personas can invoke REST endpoint tools, SAP, CRM, weather, freight, and other HTTP APIs, while goal-driven agents pursue multi-step objectives.getniva.ai · 30 Sept 2026
Lead capture: NIVA automatically captures a visitor’s name and email after two exchanges and can export leads to CSV or push them to a CRM by webhook.getniva.ai · 30 Sept 2026
Language detection: NIVA detects the visitor’s language per message and responds in the same language with session-persistent language memory.getniva.ai · 30 Sept 2026
Voice: The web widget supports push-to-talk or auto-detect speech input and text-to-speech responses without third-party setup.getniva.ai · 30 Sept 2026
Human handoff: NIVA can hand conversations to human agents through a shared real-time queue while preserving the full chat history.getniva.ai · 30 Sept 2026
Security controls: NIVA states that it uses TLS 1.3 in transit, AES-256 at rest, role-based access control, MFA, continuous monitoring, network segmentation, WAF, and DDoS protection.getniva.ai · 30 Sept 2026
Compliance: NIVA describes itself as GDPR compliant and SOC 2 Type II, HIPAA, and ISO 27001 ready or aligned, with DPA, EU data residency options, and BAA availability.getniva.ai · 30 Sept 2026
Support and onboarding: All paid plans include a free first bot build session during onboarding; Essential has email support, Premium has priority support, and Enterprise includes a dedicated manager and SLA.getniva.ai · 30 Sept 2026