OnePointe

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About

OnePointe is ranked #4 of 136 in case management software on Inferse, made by OnePointe (Portland, Oregon, United States). It runs on API, macOS, Web, Windows. There is no free plan.

Compared on case management software

Free plan: Noonepointe.ai

Facts

Free plan: Noonepointe.ai · 20 Sept 2026
Product: OnePointe is a case management platform for teams handling civil-rights, conduct, and workplace investigations.onepointe.ai · 29 Sept 2026
AI assistance: Its AI drafts, flags, and summarizes case material, while a named human reviews and decides.onepointe.ai · 29 Sept 2026
Core workflow: Reports enter through public intake and are managed in a shared case file with parties, evidence, communications, decisions, and a unified timeline.onepointe.ai · 29 Sept 2026
Investigation reports: The platform drafts investigation reports from material in the case file, with assertions cited to their sources and the result held for investigator review.onepointe.ai · 29 Sept 2026
Integrations: Institutions connect their own AI endpoint; named provider options include Anthropic Claude, OpenAI GPT, Google Gemini, and xAI Grok, directly or through Azure OpenAI, AWS Bedrock, or Google Vertex AI.onepointe.ai · 29 Sept 2026
Security: Customer data is encrypted in transit with TLS 1.3 and at rest with AES-256, and tenant isolation is enforced using database row-level security.onepointe.ai · 29 Sept 2026
AI data use: OnePointe says it does not train AI models on customer case data, sell that data, or share it with advertisers.onepointe.ai · 29 Sept 2026
Audit trail: Actions, edits, and access are logged in an append-only, hash-chained audit trail that can be verified.onepointe.ai · 29 Sept 2026
Compliance and accessibility: The maker describes the platform as FERPA-aligned and built and tested to WCAG 2.1 AA, with a third-party accessibility audit and public conformance summary.onepointe.ai · 29 Sept 2026
Hosting and resilience: OnePointe says it is US-hosted in AWS us-west-2 with continuous backups and point-in-time recovery; multi-region failover is planned and unavailable in pre-release.onepointe.ai · 29 Sept 2026
Notable limits: Customer-managed encryption keys are unavailable in pre-release, and SAML/OIDC single sign-on and SCIM provisioning are listed as planned.onepointe.ai · 29 Sept 2026
Platform availability: OnePointe runs in modern browsers on desktop, tablet, and phone; desktop apps for macOS and Windows are planned and unavailable in pre-release.onepointe.ai · 29 Sept 2026
Support: The site lists product support at [email protected] and office hours Monday–Friday, 8am–6pm Pacific.onepointe.ai · 29 Sept 2026
Intended customers: The platform is presented for institutions and organizations, including higher-education institutions, government agencies, employers, and nonprofits.onepointe.ai · 29 Sept 2026