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Peppar Restaurant CRM

API—OSS—FREEyesDOCS4/5
PR5.8#7 of 26
outWeb—Windows—Mac—LinuxoutAndroid—iOS

Ranked in Restaurant CRM Software ·Free plan· paid from ₹599/mo

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About

Peppar Restaurant CRM is ranked #7 of 26 in restaurant CRM software on Inferse. It runs on Android, Web. There is a free plan. A free trial is offered. Paid plans start at ₹599/mo.

Compared on restaurant CRM software

Free plan
Nopeppar.in
Guest profiles
Yespeppar.in
Visit history
Yespeppar.in
Guest segmentation
Yespeppar.in
Communication channels
email_and_smspeppar.in
POS integration
Yespeppar.in

Facts

Product
Peppar CRM collects guest contact details, visit history, and preferences to support targeted restaurant marketing.peppar.in · 4 Oct 2026
CRM features
CRM features include customer profiles, order history, marketing campaigns, feedback and NPS, and segmentation by visit frequency.peppar.in · 4 Oct 2026
Data capture
The CRM captures opt-in contacts from a restaurant’s branded ordering flow and builds profiles with consent.peppar.in · 4 Oct 2026
Campaign measurement
Restaurants can launch SMS and email campaigns and measure redemptions in reports.peppar.in · 4 Oct 2026
Plan availability
The CRM page says SMS and email campaigns are available on Pro, while the pricing page lists Customer Management, Marketing Campaigns, and messaging providers on its Customizable plan.peppar.in · 4 Oct 2026
Messaging integrations
Messaging integrations include MSG91 WhatsApp, WATI, Meta WhatsApp Cloud API, MSG91 SMS, AWS SNS, Twilio SMS, and AWS SES email.peppar.in · 4 Oct 2026
Other integrations
Configured guest payment gateways include PayU, Razorpay, Cashfree, PhonePe, and Paytm, and the platform supports ESC/POS printers.peppar.in · 4 Oct 2026
Aggregator limitation
Peppar says Swiggy and Zomato order sync is not available yet.peppar.in · 4 Oct 2026
Privacy and security
Peppar says it uses HTTPS encryption in transit, access controls, and cloud hosting safeguards, and that it does not sell personal information.peppar.in · 4 Oct 2026
Data handling
For guest data processed to serve restaurant customers, Peppar says the restaurant is typically the data fiduciary and Peppar the processor acting on its instructions.peppar.in · 4 Oct 2026
Support
Peppar offers setup guidance by phone or WhatsApp and lists [email protected] and +91 733-7876270.peppar.in · 4 Oct 2026
Intended customers
Peppar describes its audience as independent restaurants, cafés, cloud kitchens, bars, and chains with 1–10+ outlets across India.peppar.in · 4 Oct 2026
Guest platform
Guests use a mobile web page opened through a QR code and do not need to install an app.peppar.in · 4 Oct 2026

Best Peppar Restaurant CRM alternatives

See all 20
Salesforce for Restaurants01 APIOSSFREEDOCS $25/mo7.0Fleksa Marketing Automation02 APIOSSFREEDOCS €99/mo6.9PAR Engagement03 APIOSSFREEDOCS 6.8ClubQ Restaurant CRM04 APIOSSFREEDOCS $99/mo6.7Thanx05 APIOSSFREEDOCS 6.7Comaly06 APIOSSFREEDOCS Free5.8

Where it ranks on Inferse

Sources