Ruby

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About

Ruby is ranked #4 of 35 in virtual receptionist services on Inferse. It runs on Android, iOS, Web. There is no free plan. Paid plans start at $115/mo.

Compared on virtual receptionist services

Free plan: Noruby.com
Answering mode: humanruby.com
Included minutes: 50 minutes/moruby.com
Call qualification: Yesruby.com
Message taking: Yesruby.com
Call routing: Yesruby.com
Appointment scheduling: Yesruby.com
Multilingual answering: Yesruby.com

Facts

What it does: Ruby provides live virtual receptionists and managed live chat to help businesses answer calls, engage website visitors, capture leads, and schedule appointments.ruby.com · 2 Oct 2026
Human answering: Ruby says trained human receptionists answer calls and that an AI virtual receptionist independently conducting calls is not how its service works.ruby.com · 2 Oct 2026
Coverage: Virtual receptionist and chat plans include 24/7 coverage, including after-hours, weekends, and holidays.ruby.com · 2 Oct 2026
AI features: Ruby offers AI-generated call and voicemail transcripts, caller sentiment analysis, robocall filtering, and Call Nav, an assistant that surfaces business information for receptionists.ruby.com · 2 Oct 2026
Integrations: Ruby lists integrations including Clio, Calendly, Google Calendar, HubSpot, Salesforce, Slack, Zapier, Zendesk, and Zoho.ruby.com · 2 Oct 2026
Mobile app: The Ruby app lets customers update call handling, check messages and voicemails, track usage, and call or text using their Ruby-hosted business number.ruby.com · 2 Oct 2026
Platforms: Ruby describes its app as optimized for iPhone and Android and also provides an online portal.ruby.com · 2 Oct 2026
Healthcare privacy: Ruby offers HIPAA-compliant services; for those services, sensitive messages and call details are accessed through the Ruby app or online portal rather than email or text.ruby.com · 2 Oct 2026
Healthcare agreement: Ruby says its team provides a Business Associate Agreement for customers signing up for HIPAA-compliant receptionist service.ruby.com · 2 Oct 2026
Support: Ruby lists 844-311-7829 for sales and 866-611-7829 for support.ruby.com · 2 Oct 2026
Plan limits: Ruby says larger offerings are available by contacting the company, and the listed receptionist plans vary by monthly minutes while chat plans vary by monthly chats.ruby.com · 2 Oct 2026
Intended customers: Ruby describes its services for small businesses and names legal, home services, business services, finance, and healthcare among the industries it serves.ruby.com · 2 Oct 2026