SelfX

Overview

SelfX brings ordering, point of sale and back-of-house workflows together for restaurants and retail operators, particularly those handling orders across counter, table and kitchen channels. Its breadth is the draw; the main buying question is whether the terminal and kitchen-screen limits of the lower paid tier fit your operation.

Key features

Sales and ordering

The cloud POS combines checkout with real-time analytics and inventory tracking. Customers can order and pay at the table by scanning a QR code, while staff can take orders and payments on a handheld POS app. Android kiosks add a self-service channel, and support for item modifiers and integrated payments helps keep customized orders and payment handling within the same setup.

Payment integrations include Stripe, Razorpay, PhonePe and Pine Labs; delivery integrations include Zomato, Swiggy, UberEats and DoorDash. Tally Prime, QuickBooks, Xero and Zoho Books cover accounting connections. Enterprise clients can build custom connectors using SelfX’s open API architecture, a useful option for larger businesses with specific systems to connect.

Kitchen and inventory

Front-of-house orders sync to kitchen monitors through the Kitchen Display System (KDS). This ties order entry to kitchen workflows, though operators should match their screen and terminal needs to the plan before committing. The Owner App tracks stock down to ingredients, sends low-stock alerts and can auto-generate purchase orders—more operationally useful than a simple sales-linked stock count for teams managing supplies closely.

Continuity, security and support

Local terminals can continue taking orders during an internet outage and sync data to the cloud after the connection returns, which reduces the risk of a network interruption stopping sales. SelfX says it uses SSL and AES-256 encryption, restricts access to personal information and is PCI-DSS Level 1 compliant, with card data tokenized immediately. Support includes ticketing, a knowledge base, phone service Monday through Saturday from 9:00 AM to 8:00 PM and WhatsApp. SelfX says onboarding guidance typically gets restaurants set up within 24–48 hours.

Pricing

SelfX has a free plan and monthly paid tiers. The Free Start Plan includes one billing terminal and unlimited menu items, making it a way to begin without a paid subscription, but one terminal limits its fit for busier operations or multiple checkout points. Its price is custom pricing.

The Smart Growth Plan costs ₹4,999.00 INR per month, billed monthly, and includes up to three POS terminals plus KDS. It suits a smaller operation that needs kitchen screens and more than one checkout point, but the cap may be restrictive for locations with higher terminal or KDS demand. The Pro Power Plan costs ₹12,999.00 INR per month, billed monthly, and offers unlimited POS terminals and KDS screens; it is the clearer fit for larger or more demanding setups, at a substantial step up in monthly cost.

Franchise & Hotel includes a multi-store central hub and unlimited outlets, with custom pricing. It is aimed at operators coordinating multiple locations, though its cost needs to be assessed against the requirements of the chain.

Platforms

SelfX supports Android, iOS, web and Windows, alongside an API. Kiosks run on Android. That mix covers mobile and browser-based access as well as Windows environments, while kiosk buyers should account for the Android platform constraint.

Who it's for

Restaurants, cafés, food courts and cloud kitchens can use SelfX to connect ordering, checkout, kitchen displays and ingredient-level stock controls. Retail businesses are also in its intended audience. Multi-location chains may benefit from the central hub tier and custom API connectors. It is less compelling for operators who need more terminals or kitchen screens than the lower paid plan allows but do not need Pro’s unlimited capacity.

Pros and cons

• Broad operating coverage: POS, QR table ordering, Android kiosks, KDS and ingredient-level stock controls address multiple stages of daily operations in one system.
• Useful integration range: Named payment, delivery and accounting connections reduce the need to treat those workflows as separate from the POS.
• Offline ordering: Local terminals continue taking orders through an internet outage and sync later, a practical safeguard for service continuity.
• Capacity trade-off between paid tiers: Smart Growth stops at three POS terminals and includes KDS, while unlimited terminals and screens require the higher-priced Pro Power tier.
• Android-only kiosks: Businesses standardizing on another kiosk platform will need to account for that constraint.
• Single-terminal free tier: Unlimited menu items are generous for catalog setup, but one billing terminal makes the free plan a limited starting point for a growing operation.

Alternatives

For a dedicated kiosk shortlist, start with Restaurant Self-Ordering Kiosk Software. INFI ORDER is another option for buyers considering a paid platform spanning kiosk, online ordering, loyalty, kitchen, website and marketing tools. Sapaad is worth comparing if you prefer a paid product with a free trial and a single-outlet Essentials tier priced at 99.00 USD per month, billed once every 24 months, tax exclusive, for up to 10,000 customers. RestioX offers a free-forever trial package with caps including 100 dishes, 100 delivery orders per month, two staff members and one branch, which may suit a smaller operation comfortable with those limits.

OnePe Kiosk System has a free plan with 10 menu items and a Starter tier at 199.00 INR per month, billed monthly, with 100 menu items and 100 orders per day. TRAY Self-Service Kiosk is a paid option for Android and Windows. CodeOrder Kiosk offers a free trial and a Starter plan at 9.90 USD per month, billed monthly, covering one site and up to two locations alongside online orders and delivery zones. Lightspeed Restaurant is a paid alternative with a Starter plan at 69.00 USD per month and features including customizable POS, menu management, floor plans and offline mode. SpotOn Kiosk is a paid kiosk add-on at 60.00 USD per month, with hardware costs extra and a SpotOn POS requirement.

Verdict

SelfX is a strong fit for food-service operators who want ordering, checkout, kitchen displays and ingredient-level inventory tied together, with offline order-taking and a broad set of integrations. Choose it when that operational breadth matches your stack and the plan’s terminal and KDS capacity fits your locations. Look elsewhere if Android-only kiosks or the cost jump to unlimited capacity are a mismatch.