Shipware Audit and Pay
Ranked in Freight Audit and Payment Software ·Free plan
About
Shipware Audit and Pay is a web service for parcel invoice auditing and carrier payments. Its audit checks for billing errors and service failures across 65 points per shipment. Eligible refunds and credits are recovered and credited directly to the customer’s account, without work required from the customer. Parcel Pay automates carrier payments and reconciles invoices against guaranteed service refunds and credits to help limit overpayments and underpayments. The service includes access to Shipware’s Spend Management portal for parcel-spend insights. Reporting can automate general ledger coding or cost allocation to customer needs. Shipware says Parcel Pay has no hidden fees or surcharges and supplies reconciliation reports showing that payment was issued and received. Onboarding uses an expedited approval process and does not require changes to existing approval processes. The described parcel payment service supports UPS and FedEx invoices; checks and ACH are listed payment methods. The free service is for businesses spending over $100,000 annually on small parcel shipping, with invoice capture through a portal.
Who it is for
It is for businesses with annual small-parcel shipping spend over $100,000 that want invoice auditing and carrier payment support. The described Parcel Pay onboarding covers UPS and FedEx parcel invoices.
What is good
- Audits 65 potential failure points per shipment.
- Eligible credits go directly to the customer’s account.
- Reconciles payments against guaranteed refunds and credits.
- Provides reports confirming payment issuance and receipt.
What to know first
- Free service requires over $100,000 annual small-parcel spend.
- Described carrier payment onboarding covers UPS and FedEx.
- Invoice capture is through a portal.
Verdict
Shipware combines invoice audits, eligible refund recovery, and carrier payment reconciliation in one web service. The annual shipping threshold is the key qualification for its free service.
Compared on freight audit and payment software
- Free plan
- Yesget.shipware.com
- Invoice capture
- portalget.shipware.com
- Rate validation
- Yesget.shipware.com
- Duplicate detection
- Yesget.shipware.com
- Carrier payments
- Yesget.shipware.com
- Payment methods
- checks, ACHget.shipware.com
Facts
- Invoice auditing
- Shipware audits parcel invoices and identifies billing errors and service failures across 65 points of failure per shipment.get.shipware.com · 30 Sept 2026
- Refund recovery
- Eligible refunds and credits are recovered and credited directly to the customer’s account, with no work required from the customer.get.shipware.com · 30 Sept 2026
- Spend portal
- The service includes access to Shipware’s Spend Management portal for cost-saving insights into parcel spend.get.shipware.com · 30 Sept 2026
- Reporting
- Shipware says it can automate general ledger coding and/or cost allocation reporting to fit customer needs.get.shipware.com · 30 Sept 2026
- Payment visibility
- Shipware says Parcel Pay has no hidden fees or surcharges and provides reconciliation reports confirming that payment was issued and received.get.shipware.com · 30 Sept 2026
- Onboarding
- Shipware says Parcel Pay onboarding uses an expedited approval process and does not require changes to existing approval processes.get.shipware.com · 30 Sept 2026
- Supported carriers
- Shipware’s Parcel Pay specialist page describes onboarding and payment for parcel invoices through UPS and FedEx.shipware.com · 30 Sept 2026
- Target customers
- Shipware says the free Parcel Audit and Pay service is available to businesses spending over $100,000 annually on small parcel shipping.get.shipware.com · 30 Sept 2026
- Company services
- Shipware describes its services as parcel and LTL audit and consulting for organizations ranging from start-ups to Fortune 500 companies.shipware.com · 30 Sept 2026
- Support
- Shipware lists a support hotline at (858) 879-2020.shipware.com · 30 Sept 2026
Company
- Headquarters
- San Diego, California, United Statesget.shipware.com · 28 Sept 2026
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Sources
- get.shipware.com/demo-audit-pay/· checked 30 Sept 2026
- shipware.com/team/leilani-corpis/· checked 30 Sept 2026
- shipware.com/about-us/· checked 30 Sept 2026
- shipware.com/support/· checked 30 Sept 2026

