SolarWinds Incident Response

APIyesOSS—FREE—DOCS5/5
SI6.8#11 of 30
outWeb—Windows—Mac—LinuxoutAndroidoutiOS

Ranked in Alert Management Software ·Free trial· paid from $1.25/mo

About

SolarWinds Incident Response is ranked #11 of 30 in alert management software on Inferse. It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $1.25/mo.

Compared on alert management software

Free plan
Nosolarwinds.com
Alert deduplication
Yessolarwinds.com
Routing rules
Yessolarwinds.com
Alert enrichment
Yessolarwinds.com
Suppression rules
Yessolarwinds.com

Facts

Purpose
The product brings alerts together and supports incident management from alert consolidation through resolution.solarwinds.com · 5 Oct 2026
Alert handling
Alert correlation and enrichment filters noise, reduces duplicates, and adds context to alerts.solarwinds.com · 5 Oct 2026
On-call
It provides schedules, escalations, and SMS and voice notifications for on-call response.solarwinds.com · 5 Oct 2026
Collaboration
Responders can use mobile alerts, Slack or Microsoft Teams integrations, incident notes, and shared timelines to coordinate response.solarwinds.com · 5 Oct 2026
Automation and AI
The Enterprise plan includes AI-generated incident summaries and incident suggestions, while the product also offers automation features.solarwinds.com · 5 Oct 2026
Service reliability
Premium includes a service graph and SLO tracker for service visibility and reliability tracking.solarwinds.com · 5 Oct 2026
Integrations
The integrations page lists a public API, email, outgoing webhooks, and a Terraform provider.solarwinds.com · 5 Oct 2026
Enterprise integration
The Enterprise plan includes bidirectional ServiceNow sync.solarwinds.com · 5 Oct 2026
Security
SolarWinds says it maintains compliance with industry-standard security and regulatory frameworks and directs customers to its Trust Center for controls and certifications.solarwinds.com · 5 Oct 2026
Trial limit
The 14-day trial includes all product features and is limited to 100 combined phone and SMS notifications.solarwinds.com · 5 Oct 2026
Plan limit
Stakeholder licenses are available only on Premium and Enterprise; Premium includes up to 10 stakeholders and Enterprise allows unlimited stakeholders at no additional cost.solarwinds.com · 5 Oct 2026
Users
The plan comparison page states that all three plans support unlimited users.solarwinds.com · 5 Oct 2026
Support
The company site lists technical support, documentation, training, and a user community as customer resources.solarwinds.com · 5 Oct 2026
Intended users
The pricing FAQ describes product users as engineers, site reliability engineers, systems engineers, or others who handle incident management and on-call.solarwinds.com · 5 Oct 2026

Company

Founded
1999solarwinds.com · 28 Sept 2026
Headquarters
Austin, Texas, United Statessolarwinds.com · 28 Sept 2026

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