Sonalyx

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

WeightsClosed

About

Sonalyx is ranked #3 of 26 in voicebot software on Inferse. It runs on API, Self-hosted, Web. There is a free plan. A free trial is offered.

Compared on voicebot software

Free plan: Yessonalyx.com
Call direction: bothsonalyx.com
Included call minutes: 400 min/mosonalyx.com
Human handoff: Yessonalyx.com
Phone numbers included: Yessonalyx.com

Facts

Product: Sonalyx provides autonomous voice agents for customer service, sales and operations that handle inbound and outbound calls and can access business systems and execute actions.sonalyx.com · 30 Sept 2026
Call workflows: Its call workflow covers understanding speech, intent, entities and sentiment, reasoning against rules, accessing systems, executing actions and confirming by SMS, WhatsApp or email.sonalyx.com · 30 Sept 2026
Conversation handling: The site says agents support natural turn-taking, interruption handling, context awareness, background noise, inbound and outbound calls, and human escalation.sonalyx.com · 30 Sept 2026
Languages: The site states that agents support more than 50 languages and can switch languages mid-call.sonalyx.com · 30 Sept 2026
Use cases: Listed solutions include surveys and research, customer care, technical support, sales, bookings and collections.sonalyx.com · 30 Sept 2026
Integrations: The site lists Salesforce, HubSpot, Dynamics 365, SAP, Zendesk, Intercom, Zoho, Shopify, Twilio, WhatsApp, Slack, Microsoft Teams, Google Calendar, Calendly, Zapier and its own API.sonalyx.com · 30 Sept 2026
Security: The site describes encryption in transit and at rest, isolated tenants, secret management, consent capture, retention policies, redaction and right-to-erasure flows.sonalyx.com · 30 Sept 2026
Data residency and audit: The site says hosting is EU-based by default with regional options, and that actions, system calls and configuration changes are recorded and exportable.sonalyx.com · 30 Sept 2026
Deployment: The site says customers can use their own telephony carrier and numbers or Sonalyx’s, with SIP failover, REST, webhooks, and VPC or on-premise deployment where required.sonalyx.com · 30 Sept 2026
Support: The pricing page includes standard support with Professional and dedicated support and a manager with Enterprise.sonalyx.com · 30 Sept 2026
Pricing limits: Pricing is prepaid by actual conversation time; Starter includes up to 10 concurrent calls, Professional up to 25, and Enterprise up to 100,000.sonalyx.com · 30 Sept 2026
Pilot and demo: The site says an enterprise pilot can be live in 7 days and that a working demo agent built on the prospect’s content is usually provided within one working day.sonalyx.com · 30 Sept 2026