Spoki

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About

Spoki is ranked #3 of 72 in WhatsApp marketing software on Inferse. It runs on Android, API, iOS, Web. A free trial is offered. Paid plans start at €39/mo.

Compared on WhatsApp marketing software

Free plan
Yesspoki.com
Lead qualification
Yesspoki.com
Conversation routing
Yesspoki.com
Marketing journeys
Yesspoki.com
Supported channels
omnichannelspoki.com
Human handoff
Yesspoki.com

Facts

Product
Spoki is a Customer Engagement Management platform that brings marketing, sales, and support into a shared conversation thread.spoki.com · 2 Oct 2026
Channels
Spoki describes its platform as connecting customers through WhatsApp, voice, SMS, and email.spoki.com · 2 Oct 2026
AI
Spoki says its AI analyzes intent, urgency, and sentiment and can decide whether to respond, escalate, or wait.spoki.com · 2 Oct 2026
Automation
The platform can automate customer support, marketing, sales, and lead qualification with AI agents.spoki.com · 2 Oct 2026
Integrations
Spoki lists Shopify, WooCommerce, HubSpot, Salesforce, Zapier, and other integrations, and its support page describes native and derived integrations.support.spoki.com · 2 Oct 2026
API
Spoki's support documentation says users can request an API key from the platform's Integrations menu.support.spoki.com · 2 Oct 2026
Security
Spoki's privacy policy states that personal data is encrypted in transit using TLS/SSL and at rest using AES-256 or equivalent.spoki.com · 2 Oct 2026
Data hosting
Spoki's privacy policy says data is hosted on servers within the European Economic Area.spoki.com · 2 Oct 2026
Meta status
Spoki says it is an Official Meta Tech Partner with certified WhatsApp Business API access.spoki.com · 2 Oct 2026
Support
Spoki's pricing page says the standard plans include unlimited operators, and its free trial is offered without a credit card.spoki.com · 2 Oct 2026
Usage limit
Spoki's pricing page says usage above three times the plan's included conversations requires a plan upgrade and excess usage is billed with a surcharge.spoki.com · 2 Oct 2026
Mobile access
Spoki is a browser-based web app accessible from desktop or mobile, and the company says there is no Spoki mobile app.support.spoki.com · 2 Oct 2026
Audience
Spoki says its platform serves businesses and is used by more than 4,500 businesses across over 120 countries.spoki.com · 2 Oct 2026

Company

Founded
2021spoki.com · 28 Sept 2026
Headquarters
San Vito dei Normanni, Italyspoki.com · 28 Sept 2026

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Where it ranks on Inferse

Sources