Total Service

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About

Total Service is ranked #1 of 23 in elevator service software on Inferse. It runs on Android, API, iOS, Web.

Compared on elevator service software

Elevator asset register: Yestotalservice.cloud
Inspection workflows: Yestotalservice.cloud
Preventive maintenance: Yestotalservice.cloud
Service dispatch: Yestotalservice.cloud
Technician mobile app: Yestotalservice.cloud
Service contract management: Yestotalservice.cloud
Compliance records: Yestotalservice.cloud

Facts

Purpose: Total Service is an all-in-one ERP for elevator, HVAC, fire and life-safety, and specialty contractors.totalservice.cloud · 1 Oct 2026
Core operations: The platform combines dispatch, scheduling, job costing, CRM, billing, project management, inventory, financials, and reporting.totalservice.cloud · 1 Oct 2026
Payroll: Native payroll handles union agreements, apprenticeship tiers, benefit contributions, multi-state withholding, certified payroll, and prevailing-wage reports.totalservice.cloud · 1 Oct 2026
Customer portal: Customers can view work orders, inspection and compliance documents, invoices and payment history, and submit service requests.totalservice.cloud · 1 Oct 2026
AI: TS Cloud lists six live AI capabilities: AI Assistant, Dashboard Copilot, AI Report Builder, AI Document Template Engine, In-App Coach, and Technician Assist.totalservice.cloud · 1 Oct 2026
Cloud architecture: TS Cloud is described as a fully cloud-native architecture with real-time operational visibility.totalservice.cloud · 1 Oct 2026
Mobile: The platform announcement states that mobile access supports both Android and iOS.totalservice.cloud · 1 Oct 2026
API and integrations: Total Service offers API access for custom integrations and lists accounting connections, telematics/GPS, and parts-catalog integrations as current priorities.totalservice.cloud · 1 Oct 2026
Security: TS Cloud states that it protects service-operations information through robust encryption and access controls.totalservice.cloud · 1 Oct 2026
Implementation: For standard deployments, implementation support from industry specialists is included in the first-year agreement.totalservice.cloud · 1 Oct 2026
Support: Total Service provides live demos, onboarding with customer data, testing, feedback, training, and personalized support.totalservice.cloud · 1 Oct 2026
Availability: The February 2026 announcement described TS Cloud as being in a controlled beta program with select customers.totalservice.cloud · 1 Oct 2026