VinSolutions

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About

VinSolutions is ranked #1 of 33 in automotive CRM software on Inferse. It runs on Android, iOS, Web.

Compared on automotive CRM software

DMS integration: Yesvinsolutions.com
Lead routing: Yesvinsolutions.com
SMS messaging: Yesvinsolutions.com
Workflow automation: Yesvinsolutions.com
Mobile app: Yesvinsolutions.com
Lead source capture: Yesvinsolutions.com

Facts

Purpose: VinSolutions provides dealership software, including an integrated CRM that gives dealers customer insights across the dealership.vinsolutions.com · 2 Oct 2026
CRM workflow: Connect CRM automates follow-ups and assigns sales staff tasks for targeted email and text communication.vinsolutions.com · 2 Oct 2026
Reporting: CRM dashboards and reports surface benchmarks, goals, and insights for monitoring dealership metrics.vinsolutions.com · 2 Oct 2026
Customer records: The CRM matches and merges customer data between sales and service to create a single customer view.vinsolutions.com · 2 Oct 2026
AI features: Predictive Insights uses Buying Signals to identify in-market shoppers, and GenAI creates personalized emails and texts for staff to send.vinsolutions.com · 2 Oct 2026
Mobile: VinSolutions offers a mobile app for responding to customers and working deals from anywhere; its product sheet says the app is available on iOS and Android.vinsolutions.com · 2 Oct 2026
Integrations: Listed Cox Automotive integrations include Autotrader, Dealer.com, Dealertrack DMS, Kelley Blue Book, Xtime, vAuto, and Deal Central.vinsolutions.com · 2 Oct 2026
Third-party integrations: The integrations page lists third-party vendors and directs prospective integration partners to the API Storefront.vinsolutions.com · 2 Oct 2026
Add-ons: Listed CRM add-ons include Cloudstore, MMS/texting, call tracking, video marketing, and a customer ID scanner with attachments.vinsolutions.com · 2 Oct 2026
Security: VinSolutions says Cox Automotive uses firewalls, application controls, and monitoring to protect information during transmission and after receipt, while noting it cannot guarantee complete security.vinsolutions.com · 2 Oct 2026
OEM certifications: VinSolutions lists manufacturer certifications and programs for brands including GM, Ford, Volkswagen, Audi, and BMW.vinsolutions.com · 2 Oct 2026
Support: Customers receive a dedicated Performance Manager, and support includes on-demand training, live webinars, on-site support, and technical support by phone.vinsolutions.com · 2 Oct 2026
Support hours: Technical support phone hours are Monday–Friday 7am–8pm CST and Saturday 8am–6pm CST.vinsolutions.com · 2 Oct 2026
Who it serves: The product is built for automotive retail dealerships managing customer information, sales activity, and communication.vinsolutions.com · 2 Oct 2026
Product: VinSolutions provides dealership management software, including an integrated CRM for customer insights across a dealership.vinsolutions.com · 3 Oct 2026
AI and sales: Its AI-powered CRM uses Cox Automotive shopper data and automation to help dealerships identify buyers and personalize customer interactions.vinsolutions.com · 3 Oct 2026
Desking: VinSolutions Desking lets users compare deal scenarios, send proposals by text, email, or print, and access real-time rates, rebates, and lender incentives.vinsolutions.com · 3 Oct 2026
Marketing: Its marketing automation solution supports personalized campaigns using dealership data, CRM insights, and Cox Automotive first-party data.vinsolutions.com · 3 Oct 2026
Integrations: Listed integrations include Autotrader, Dealer.com, Dealertrack, Kelley Blue Book, Xtime, vAuto, and Deal Central, as well as third-party providers.vinsolutions.com · 3 Oct 2026
Mobile app: Connect Mobile is available for iOS and Android and provides mobile access to customer records, inventory, conversation histories, and follow-up functionality.vinsolutions.com · 3 Oct 2026
DMS compatibility: A VinSolutions product sheet says its CRM integrates with all major DMS providers.vinsolutions.com · 3 Oct 2026
Security: VinSolutions says Cox Automotive uses measures including firewalls, application controls, and monitoring to protect information, while noting it cannot guarantee complete security.vinsolutions.com · 3 Oct 2026
OEM certifications: VinSolutions lists manufacturer certifications and programs, including GM, Ford, Volkswagen, Audi, BMW, and Jaguar Land Rover.vinsolutions.com · 3 Oct 2026
Support: Every VinSolutions customer gets a dedicated Performance Manager, and the company offers on-demand training, live webinars, and personal on-site support.vinsolutions.com · 3 Oct 2026
Support hours: Technical support is listed as available Monday through Friday, 7 a.m. to 8 p.m. CST, and Saturday, 8 a.m. to 6 p.m. CST.vinsolutions.com · 3 Oct 2026
Intended customers: VinSolutions describes its solutions as serving dealerships and their sales and marketing teams.vinsolutions.com · 3 Oct 2026
Demo: The company offers a self-guided demo covering CRM, predictive insights with GenAI, and working a deal; the page describes it as a demo rather than a trial.vinsolutions.com · 3 Oct 2026