Zego Resident Experience Management
Ranked in Property Management Resident Experience Software ·No free plan on record
About
Zego Resident Experience Management is a customizable platform for multifamily communities, pairing a resident app with tools for property staff. Residents can submit maintenance requests, pay rent, message onsite staff, receive package notifications, and handle other daily tasks. Before move-in, they can use selected features such as chat, amenity information, and move-in checklists. The app also supports amenity reservations, Marketplace offers, community events, and lease renewal offers, contracts, and e-signatures through a Blue Moon integration. Staff can manage requests, messages, virtual appointments, amenity calendars, and package workflows. Listed property-management integrations include AppFolio, MRI Software, Resman, Rent Manager, RealPage, and Yardi; package locker partners include Luxer One, Package Concierge, and Parcel Pending. Zego says it commissions an annual SSAE18 review, maintains PCI Level 1 compliance, and uses 256-bit encryption for sensitive data. It states that resident support is available 24x7x365. The service runs on Android, iOS, and web. Pricing is on request, with no amount listed.
Who it is for
It suits multifamily operators and property developers, including traditional multifamily, single-family, HOA, student housing, and corporate housing portfolios. Residents can use its app for payments, requests, communications, packages, and community activities.
What is good
- Residents can pay rent and submit maintenance requests.
- Pre-move-in access includes chat and checklists.
- Lease renewals include contracts and e-signatures.
- Integrations include AppFolio, MRI Software, and Yardi.
- Android, iOS, and web are supported.
What to know first
- Pricing is available only on request.
- No pricing amount is listed.
Verdict
Zego combines resident-facing daily services with staff workflows for property operations. It is worth considering for communities seeking an app alongside listed property-management and package-locker integrations, but pricing requires a request.
Compared on property management resident experience software
- Resident mobile app
- Yesgozego.com
- Two-way messaging
- Yesgozego.com
- Online rent payments
- Yesgozego.com
- Amenity booking
- Yesgozego.com
- Package tracking
- Yesgozego.com
- Resident service requests
- Yesgozego.com
Facts
- Purpose
- Zego Mobile Doorman is a customizable resident experience platform designed for multifamily communities.gozego.com · 3 Oct 2026
- Resident app
- Residents can use the app to submit maintenance requests, receive package notifications, pay rent, message onsite staff, and manage other daily tasks.gozego.com · 3 Oct 2026
- Move-in
- Incoming residents can access selected app features before move-in, including chat, amenities, and customizable move-in checklists.gozego.com · 3 Oct 2026
- Renewals
- The app supports lease renewal offers, contracts, and e-signatures through its Blue Moon integration.gozego.com · 3 Oct 2026
- Engagement
- Residents can reserve amenities, find Marketplace offers, and view or RSVP to community events through the app.gozego.com · 3 Oct 2026
- Property operations
- Staff can manage maintenance requests, messaging, virtual appointments, amenity calendars, and package workflows.gozego.com · 3 Oct 2026
- Integrations
- Zego lists property management integrations including AppFolio, MRI Software, Resman, Rent Manager, RealPage, and Yardi.gozego.com · 3 Oct 2026
- Package partners
- The resident engagement page names Luxer One, Package Concierge, and Parcel Pending as package locker partners.gozego.com · 3 Oct 2026
- Security
- Zego says it commissions an annual SSAE18 review, maintains PCI Level 1 compliance, and uses 256-bit encryption for sensitive data.gozego.com · 3 Oct 2026
- Support
- Zego states it offers 24x7x365 resident support and proactive Client Success Managers.gozego.com · 3 Oct 2026
- Pricing
- Zego directs customers to request pricing for standard product packages or additional growth features; the page gives no amount.gozego.com · 3 Oct 2026
- Intended customers
- Zego says it serves traditional multifamily, single-family, HOA, student housing, and corporate housing portfolios, as well as property developers.gozego.com · 3 Oct 2026
- Mobile availability
- Zego’s terms describe its apps as available through mobile app stores, including Apple and Google stores, for compatible devices.gozego.com · 3 Oct 2026
Company
- Founded
- 2003gozego.com · 23 Sept 2026
- Headquarters
- Atlanta, Georgia, United Statesgozego.com · 23 Sept 2026
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Where it ranks on Inferse
Sources
- gozego.com/platform/zego-mobile-doorman/· checked 3 Oct 2026
- gozego.com/solutions/resident-experience-managemen· checked 3 Oct 2026
- gozego.com/company/integrations/· checked 3 Oct 2026
- gozego.com/platform/zego-mobile-doorman/resident-e· checked 3 Oct 2026
- gozego.com/company/zego-product-pricing/· checked 3 Oct 2026
- gozego.com/company/· checked 3 Oct 2026
- gozego.com/terms-of-use/· checked 3 Oct 2026