Customer Service·Standings

Compare Conversational Chatbots Software

Conversational chatbot software helps businesses build automated conversations for customer service and other support needs. Compare the channels a tool supports, whether it can hand a conversation to a person, and whether it includes a visual flow builder.

The board compares free plans, starting prices, AI-generated replies, included chatbots, and supported languages. Its signal score is out of 10; API, open-source, and free-tier marks show whether those options are listed.

• 26 platforms
• 4 with a public API on this page
• 14 with a free tier
• Checked 7 Oct 2026

1. #PlatformSignalPlugs inPrice
2. 1
   S

   SOVAsova.ai

   Open-source chatbot builder with a free plan, API, and multichannel deployment.

   7.7 APIOpenFree Free tier
   →
3. 2
   R

   Rasarasa.com

   An open-source chatbot platform has a free plan and supports self-hosting and major computer systems.

   7.7 APIOpenFree Free tier
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4. 3
   E

   ElevenLabselevenlabs.io

   An AI platform offers a free plan, web and API access, and audio exports in four formats.

   7.5 APIOpenFree Free tier · from $6/mo
   →
5. 4
   MC

   Microsoft Copilotcopilot.microsoft.com

   An AI assistant has a free plan, web search, and apps for desktop and mobile devices.

   6.7 APIOpenFree Free tier · from $99.99/yr
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6. 5
   ZS

   Zoho SalesIQzoho.com

   Website chatbot with a free plan, 15-day trial, API, and desktop and mobile apps.

   6.7 APIOpenFree Free tier
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7. 6
   C

   Chatbasechatbase.co

   A chatbot platform has a free plan and runs on web, mobile, and through an API.

   6.6 APIOpenFree Free tier · from $40/mo
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8. 7
   YA

   Yellow.aiyellow.ai

   Conversational chatbot platform with web, mobile, API, and extension access, plus a free plan and trial.

   6.6 APIOpenFree Free tier
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9. 8
   AL

   Amazon Lexaws.amazon.com

   A chatbot service offers a visual builder, knowledge-base answers, and human handoff.

   6.6 APIOpenFree Free tier · $0.50 one-time
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10. 9
    B

    Botmakerbotmaker.com

    A chatbot platform has a visual builder and knowledge-base answers, with plans from $149 a month.

    6.5 APIOpenFree Free tier · from $149/mo
    →
11. 10
    IW

    IBM watsonx Assistantcloud.ibm.com

    A chatbot service has a free plan and supports web, API, self-hosting, and multiple channels.

    6.3 APIOpenFree Free tier · from $140/mo
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12. 11
    B

    Botpressbotpress.com

    A chatbot platform has a free plan, visual builder, and knowledge-base answers.

    6.3 APIOpenFree Free tier · from $150/mo
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13. 12
    I

    Intercomintercom.com

    A live chat service includes a website chatbot and runs on web, iOS, and Android.

    6.2 APIOpenFree From $19/mo
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14. 13
    C

    ChatBotchatbot.com

    A website chatbot platform offers an API and a 14-day trial, with plans from $19 per user monthly.

    5.8 APIOpenFree From $25/mo
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15. 14
    KA

    Kore.aikore.ai

    A chatbot platform has a visual builder and supports web, API, self-hosting, and multiple channels.

    5.6 APIOpenFree —
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16. 15
    L

    Landbotlandbot.io

    A chatbot platform has a free plan, visual builder, and support for multiple channels.

    5.6 APIOpenFree Free tier · from €32/mo
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17. 16
    VI

    Verloop.ioverloop.io

    Chatbot service for web, iOS, and Android; offers a flow builder and pricing on request.

    5.5 APIOpenFree —
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18. 17
    H

    Haptikhaptik.ai

    A chatbot platform has a visual builder and supports web, mobile, API, and multiple channels.

    5.5 APIOpenFree —
    →
19. 18
    FX

    Flow XOflowxo.com

    A chatbot platform offers a free plan, visual builder, and knowledge-base answers.

    5.5 APIOpenFree Free tier · from $25/mo
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20. 19
    SE

    SAP Extended Enterprise Content Management by OpenTextsap.com

    Enterprise content management runs on web, desktop, mobile, Linux, or self-hosted systems; pricing is on request.

    5.4 APIOpenFree —
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21. 20
    LC

    LivePerson Conversation Builderliveperson.com

    A chatbot builder supports web, API, and multiple channels; pricing is on request.

    5.2 APIOpenFree —
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22. 21
    BA

    boost.aiboost.ai

    A chatbot platform offers web access, an API, and human handoff; pricing is on request.

    5.2 APIOpenFree —
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23. 22
    C

    Cognigycognigy.com

    A chatbot platform has a visual builder and supports web, API, and self-hosted use.

    5.1 APIOpenFree —
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24. 23
    T

    Tockdoc.tock.ai

    Free chatbot platform with AI replies, visual flow building, and web, mobile, social, and speaker channels.

    4.8 APIOpenFree Free tier
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25. 24
    OD

    Oracle Digital Assistantoracle.com

    A chatbot platform has a visual builder and supports web, iOS, Android, and multiple channels.

    4.7 APIOpenFree —
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26. 25
    FF

    Freshworks Freddy AI Agentfreshworks.com

    A support chatbot handles email, web chat, WhatsApp, Facebook, Instagram, and other social channels.

    4.4 APIOpenFree From $29/mo
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Places #1, #2, #3, #4, #5 on this board are open to sponsors. Take #1 · Other ways to advertise

How to choose

Check where conversations can happen

Compare the deployment channels against the places your customers already use. The board lists web, API, iOS, Android, self-hosted, and macOS availability.

An API is a way for software to connect to another service. If you need the bot to connect to an existing app, check whether an API is available and confirm the details with the maker.

Plan for conversations that need a person

Check whether human handoff is listed if customers may need help beyond an automated reply. Also compare AI-generated replies and supported languages with the conversations your team handles.

Look at how you build the conversation

A visual flow builder lets you lay out a conversation as a set of steps. Compare whether a builder is included and how many chatbots the plan includes, based on the listing details.

Compare the free option and ongoing price

A free plan and a free trial are different: a plan is an ongoing no-cost option, while a trial lasts for a limited time. Check the listing for both, then confirm current terms with the maker.

For example, Flow XO lists a free plan, paid pricing from $25 per month, and a 14-day trial. Botpress lists a free plan and paid pricing from $150 per month on an annual plan.

Check API and open-source marks

A public API can help a chatbot connect with other software. Open-source code means the code is available to inspect; if you need to read or change it, check the product's license and deployment requirements.

Questions

What should I compare when choosing chatbot software?

Check deployment channels, human handoff, AI-generated replies, included chatbots, supported languages, pricing, and whether an API or visual flow builder is available.

What is the difference between a free plan and a free trial?

A free plan is an ongoing no-cost option. A free trial gives access for a limited time; Flow XO lists a 14-day trial.

What does a chatbot API do?

An API is a way for software to connect to another service. Check with the maker to confirm whether its API supports the connection you need.

What does self-hosted mean?

Self-hosted means the software can run on infrastructure you manage, rather than only as a service hosted by its maker. Confirm setup and support details with the maker.

Does a chatbot need to support human handoff?

If a conversation may need a person, check whether human handoff is listed and how it works for the channels you plan to use.

Some top positions on this board can be paid placements, standing where they were sold. The facts on each platform are not for sale. How we rank · Disclosure