Best Customer Health Score Software in 2026
Updated
In short: Exeechain is ranked #1 of 26 as of 8 October 2026, ahead of GainTrace and FirstDistro. The best-ranked option with a free plan is GainTrace. The lowest first paid tier on this page is GainTrace at $6.83/mo.
Customer health score software brings signals about customer relationships into scores teams can review. Compare automated score updates and custom scoring models, then check which inputs are included: product usage data, support data, and outcome data. Health score segments and risk alerts offer further criteria for understanding how scores are presented and concerns surfaced. Free plan availability and paid-from pricing add access and cost details. Exeechain, GainTrace, and FirstDistro are among the options shown. Think about which inputs and alerts suit your approach to assessing customer relationships, and how much flexibility you need in defining and maintaining scores.
26 customer health score software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Customer Health Score Software, one module each. A lit port is something its maker publishes; 16 of the 25 on this page have a public API.
- 01 Exeechain API yesOSS not on recordFREE yesDOCS 7.4$299/mo
- 02 GainTrace API yesOSS not on recordFREE yesDOCS 7.4$6.83/mo
- 03 FirstDistro API yesOSS not on recordFREE yesDOCS 7.3$49/mo
- 04 UserMotion API yesOSS not on recordFREE yesDOCS 7.3$199/mo
- 05 Custify API yesOSS not on recordFREE not on recordDOCS 7.0
- 06 Planhat API yesOSS not on recordFREE not on recordDOCS 6.9
- 07 Churned API yesOSS not on recordFREE not on recordDOCS 6.8
- 08 Customerscore.io API yesOSS not on recordFREE not on recordDOCS 6.8
- 09 Gainsight Customer Communities API yesOSS not on recordFREE not on recordDOCS 6.8
- 10 iQcadence API yesOSS not on recordFREE not on recordDOCS 6.8$49/mo
- 11 Retain API yesOSS not on recordFREE not on recordDOCS 6.8$79/mo
- 12 SaaSy API yesOSS not on recordFREE not on recordDOCS 6.8$49/mo
- 13 Akita API yesOSS not on recordFREE not on recordDOCS 6.7$49/mo
- 14 SmartKarrot API yesOSS not on recordFREE not on recordDOCS 6.7$1,250/mo
- 15 Successifier API yesOSS not on recordFREE not on recordDOCS 6.7$79/mo
- 16 Vitally API yesOSS not on recordFREE not on recordDOCS 6.7
- 17 Customer Health Compass API not on recordOSS not on recordFREE yesDOCS 5.9Free
- 18 UserIQ API not on recordOSS not on recordFREE not on recordDOCS 5.5
- 19 CustomerCatalyst API not on recordOSS not on recordFREE not on recordDOCS 5.4NOK 1,990/mo
- 20 Risqly API not on recordOSS not on recordFREE not on recordDOCS 5.4£349/mo
- 21 ZapScale API not on recordOSS not on recordFREE not on recordDOCS 5.4
- 22 ClientSuccess API not on recordOSS not on recordFREE not on recordDOCS 5.3
- 23 CSSignal API not on recordOSS not on recordFREE not on recordDOCS 5.3$129/mo
- 24 Velaris API not on recordOSS not on recordFREE not on recordDOCS 5.2
- 25 Gainsight Customer Success API not on recordOSS not on recordFREE not on recordDOCS 5.0
Compare all 25 in a table
| # | Platform | Score | Free plan | From | Free plan | Paid from | Product usage data | Support data |
|---|---|---|---|---|---|---|---|---|
| 1 | Exeechain | 7.4 | Free plan | $299/mo | Yes | 299 /mo | Yes | Yes |
| 2 | GainTrace | 7.4 | Free plan | $6.83/mo | Yes | 82 /mo | Yes | Yes |
| 3 | FirstDistro | 7.3 | Free plan | $49/mo | Yes | 49 /mo | Yes | Yes |
| 4 | UserMotion | 7.3 | Free plan | $199/mo | Yes | 199 /mo | — | — |
| 5 | Custify | 7.0 | No | — | — | — | — | — |
| 6 | Planhat | 6.9 | No | — | — | — | — | — |
| 7 | Churned | 6.8 | No | — | No | — | Yes | Yes |
| 8 | Customerscore.io | 6.8 | No | — | — | — | — | — |
| 9 | Gainsight Customer Communities | 6.8 | No | — | No | — | — | — |
| 10 | iQcadence | 6.8 | No | $49/mo | No | 49 /mo | Yes | Yes |
| 11 | Retain | 6.8 | No | $79/mo | No | 79 /mo | Yes | — |
| 12 | SaaSy | 6.8 | No | $49/mo | No | 49 /mo | Yes | Yes |
| 13 | Akita | 6.7 | No | $49/mo | No | 49 /mo | — | — |
| 14 | SmartKarrot | 6.7 | No | $1,250/mo | No | — | — | — |
| 15 | Successifier | 6.7 | No | $79/mo | No | 79 /mo | — | — |
| 16 | Vitally | 6.7 | No | — | No | — | — | — |
| 17 | Customer Health Compass | 5.9 | Free plan | Free | Yes | — | — | Yes |
| 18 | UserIQ | 5.5 | No | — | — | — | Yes | — |
| 19 | CustomerCatalyst | 5.4 | No | NOK 1,990/mo | No | — | Yes | Yes |
| 20 | Risqly | 5.4 | No | £349/mo | No | — | Yes | Yes |
| 21 | ZapScale | 5.4 | No | — | — | — | — | — |
| 22 | ClientSuccess | 5.3 | No | — | No | — | — | — |
| 23 | CSSignal | 5.3 | No | $129/mo | No | 69 /mo | — | — |
| 24 | Velaris | 5.2 | No | — | No | — | — | — |
| 25 | Gainsight Customer Success | 5.0 | No | — | No | — | — | — |
Is your platform on this list?
Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.
Questions about this list
Which customer health score software is ranked first on Inferse?
Exeechain is ranked #1 of 26 with a score of 7.4. GainTrace is second and FirstDistro third.
How many of these have a free plan?
5 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, GainTrace has the lowest first paid tier we found: $6.83/mo.
How is this list ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.