Business Operations·Standings

Social Work Case Management Software

Social work case management tools help teams organize client records and services; compare case management features and the connections or access options your work needs.

The board shows a signal score out of 10, plus marks for a public API, open-source code and a free tier. Compare free and paid plans, mobile access, deployment, reporting and documented integrations.

  • 17 platforms
  • 3 with a free tier
  • Checked 28 Sept 2026
  1. 1
    C
    CommCarecommcare.dimagi.com

    Open-source case management and data collection for frontline work, with a free plan and paid option.

    7.4 APIOpenFree Free tier · from $100/mo
  2. 2
    IF
    In-Formin-form.org.uk

    In-Form is a client relationship and case-management system for homelessness, housing and other nonprofit services.

    6.6 APIOpenFree Free tier · from £165/yr
  3. 3
    P
    Primeroprimero.org

    A case-record tool with configurable fields and activity histories; free and paid plans are available.

    6.6 APIOpenFree Free tier · from $8,250/yr
  4. 4
    NS
    Neighbor Solutionsneighbor.solutions

    Mobile and web case management with profiles, notes, household records and program tracking.

    5.9 APIOpenFree From $100/mo
  5. 5
    CA
    Case Amplifycaseamplify.com

    AI-assisted case management combines records, notes, communication, workflows and reporting; trial available.

    5.6 APIOpenFree —
  6. 6
    NN
    Need Navigatorneednavigator.com

    Need Navigator is case-management software for human-services organizations, including community action agencies, shelters, food banks, and parent education…

    5.5 APIOpenFree From $25/mo (lower tiers unpriced)
  7. 7
    S
    SKASskasus.net

    SKAS is an operating platform for recovery and social-service organizations, connecting outreach, housing, clinical care, food, case management, and Medicaid…

    5.5 APIOpenFree —
  8. 8
    N
    NECXnecx.org

    Web-based software with paid plans and no free trial listed.

    5.3 APIOpenFree From $9,600/yr (lower tiers unpriced)
  9. 9
    L
    LiveImpactliveimpact.org

    LiveImpact describes itself as an all-in-one nonprofit platform combining case management, donor management, fundraising, volunteer management, and CRM tools.

    5.2 APIOpenFree From $125/mo
  10. 10
    C
    CHARMSsocialcarenetwork.com

    CHARMS is a case management platform for children's and adults' social care.

    5.2 APIOpenFree From $150/mo
  11. 11
    BP
    Bonterra Penelopebonterratech.com

    A service coordination tool for nonprofits and public agencies, with a mobile portal for clients.

    5.1 APIOpenFree —
  12. 12
    T
    Transformflourishing.systems

    A web tool for tracking services, clients and related information, from $70 per user monthly.

    5.1 APIOpenFree From $70/mo
  13. 13
    CE
    Civica ECLIPSEcivica.com

    ECLIPSE is a cloud-native case management platform for social care, including adult and children’s services.

    5.0 APIOpenFree —
  14. 14
    BA
    Bonterra Apricotbonterratech.com

    A web tool for organizing client services and viewing reports; pricing is available on request.

    4.1 APIOpenFree —
  15. 15
    NM
    4.1 APIOpenFree —
  16. 16
    A
    AzeusCareazeuscare.co.uk
    4.0 APIOpenFree —
  17. 17
    CC
    Connect2 Coordinatorconnect2.org

    Case management software with pricing available on request.

    3.8 APIOpenFree —

Places #1, #2, #3, #4, #5 on this board are open to sponsors. Take #1 · Other ways to advertise

How to choose

Which case management features does it need?

Start with the case management features your team needs to handle its work. Compare those features alongside client portal access and reporting tools.

Where does the team need to use it?

Choose a tool that runs on the platforms your staff need. The board covers web, Android, iOS, API and self-hosted options; mobile access is also a comparison point.

Can I use it for free, and what does paid access cost?

Check whether a free plan or free trial is listed, then compare the paid starting price. Pricing can be available on request, so a listed price may not answer every cost question.

How can it connect to our other software?

Compare documented integrations and whether the tool has a public API. An API is a documented way for software to exchange information, which can matter when connecting tools.

Can we host the software ourselves?

Check the deployment option against your organization's requirements. Self-hosted software runs on infrastructure your organization manages rather than being accessed only as a hosted service.

Questions

What should I compare in social work case management software?

Compare case management features, client portals, mobile access, reporting, deployment, documented integrations and pricing.

Which social work case management tools have a free plan?

The board marks whether a free plan is available. Check the individual listing for the plan details and any paid starting price.

How do I check whether case management software works on mobile?

Check the platform details for Android or iOS and compare the mobile access information.

What does a public API mean for case management software?

A public API is a documented way for other software to exchange information with the tool. Check whether it fits the connections you need.

Can social work case management software be self-hosted?

The board includes deployment as a comparison point. Check the individual tool's deployment details to see whether self-hosting is offered.

Some top positions on this board can be paid placements, standing where they were sold. The facts on each platform are not for sale. How we rank · Disclosure