Neighbor Solutions

API—OSS—FREE—DOCS4/5
NS5.3#17 of 32
outWeb—Windows—Mac—LinuxoutAndroidoutiOS

Ranked in Nonprofit Case Management Software ·Free trial· paid from $100/mo

About

Neighbor Solutions is ranked #17 of 32 in nonprofit case management software on Inferse. It runs on Android, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $100/mo.

Compared on nonprofit case management software

Free plan
Noneighbor.solutions
Custom intake forms
Yesneighbor.solutions
Service plan tracking
Yesneighbor.solutions
Referral tracking
Yesneighbor.solutions
Outcome tracking
Yesneighbor.solutions
Mobile access
appneighbor.solutions

Facts

Purpose
Neighbor Solutions describes itself as a CRM and case-management platform for organizations that serve people.neighbor.solutions · 7 Oct 2026
Case management
Case management includes customizable neighbor profiles, case notes, household records, alerts, document uploads, electronic signatures, and incident reporting.neighbor.solutions · 7 Oct 2026
Programs
Programs support goals, milestones, assessments, outcomes, multi-program enrollment, and custom intake forms with conditional logic.neighbor.solutions · 7 Oct 2026
Outreach
Street outreach tools capture field interactions with location, track encampments, map activity, and show a neighbor’s history at each location.neighbor.solutions · 7 Oct 2026
Shelter management
Shelter tools provide real-time bed availability, reservations, waitlists, household check-ins, and occupancy analytics.neighbor.solutions · 7 Oct 2026
Referrals
The platform offers a resource directory with real-time availability, referral tracking between organizations, and consent-based sharing.neighbor.solutions · 7 Oct 2026
Reporting and automation
Users can build custom reports and dashboards, automate workflows, and use AI for neighbor-history summaries, case-note tag suggestions, and imports from URLs or PDFs.neighbor.solutions · 7 Oct 2026
Security
The features page states that data is encrypted in transit and at rest and describes role-based permissions, field-level security, consent controls, retention policies, and audit trails.neighbor.solutions · 7 Oct 2026
Data exchange
The platform supports HUD-compliant HMIS exports, CSV and Excel import/export, HSDS, and read-only access to report data.neighbor.solutions · 7 Oct 2026
Privacy
The privacy policy says the company may collect location information and sensitive information such as homeless-person attributes, and says no internet transmission or storage technology can be guaranteed 100% secure.neighbor.solutions · 7 Oct 2026
Compliance limit
The terms state that the services are not tailored to comply with industry-specific regulations such as HIPAA or FISMA.neighbor.solutions · 7 Oct 2026
Free Help app
The maker describes a free public app for finding resources, getting directions to services, and requesting help.neighbor.solutions · 7 Oct 2026
iOS availability
Apple’s listing offers Neighbor Solutions: Help for iPhone and iPad and says it requires iOS 15.0 or later for iPhone.apps.apple.com · 7 Oct 2026

Company

Headquarters
Garland, Texas, United Statesneighbor.solutions · 28 Sept 2026

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Where it ranks on Inferse

Sources