AxisCare

Overview

AxisCare combines scheduling, electronic visit verification (EVV), billing, reporting, and mobile communication. The base price includes a substantial set of operational tools, including custom forms and reports, medication reminders, hospitalization tracking, caregiver satisfaction surveys, marketing, and visit insights. For agencies replacing several disconnected workflows, that breadth can simplify day-to-day coordination; agencies should weigh it against the cost of any optional integrations they need.

Caregivers can access schedules, visit details, and care plans in the iPhone and Android app, document visits, and clock in and out. EVV captures visit time, location, and service data. Clients and families can use a portal to view care calendars, billing, and visit details, extending access beyond agency staff.

Key features

Scheduling and visit operations

Color-coded calendars, open-shift notifications, and caregiver recommendations based on preferences, skills, availability, and overtime target the practical challenge of matching staff to visits. These tools are most useful when agencies keep caregiver skills and availability current. Route optimization, availability management, and care documentation support the broader scheduling and visit workflow.

AI and automation

AxisCare Intelligence includes an AI chat assistant, care analytics, and scheduling tools. AxisCare Amplifier adds low-code workflow automation powered by Workato, while Open APIs give teams a path to connect AxisCare with their own systems. This combination is relevant for agencies with integration needs or repeatable processes to automate, though the platform’s value depends on whether its available connections fit the existing stack.

Integrations, security, and support

The integrations marketplace spans payroll, third-party billing, caregiver training, background checks, CRM, and other partner categories. Optional integrations may add to an agency’s subscription, so teams should confirm the cost of required connections before committing. AxisCare says it encrypts data in transit and at rest, restricts access to sensitive resources, uses multifactor authentication, and is HIPAA compliant. Customers have access to its support team, and the web software and mobile apps receive regular updates.

Pricing

AxisCare is paid software with custom pricing and no free plan. Its agency plans are organized by client count: Small Agencies covers up to 15 clients; Medium Agencies covers 15–500; Large Agencies covers 500–1,000; and Enterprise Agencies covers 1,000 or more. All are billed by request for a quote, so agencies must get a proposal to compare costs. The client bands help identify a starting tier, but the subscription decision should also account for optional integrations that may carry additional charges.

The Small Agencies tier is the fit for a smaller operation, while Medium and Large Agencies map to progressively larger client rosters; Enterprise Agencies is aimed at agencies with at least 1,000 clients. There is no free tier to evaluate before requesting pricing. The base price includes billing, EVV, scheduling, the mobile app, client and family portals, two-way chat, custom forms and reports, medication reminders, hospitalization tracking, caregiver satisfaction surveys, marketing, and visit insights.

Platforms

AxisCare supports web, iOS, Android, and API access. The mobile apps serve caregivers in the field, while web access and APIs support office operations and integrations. That platform mix suits agencies with both mobile care staff and connected back-office systems.

Who it's for

AxisCare serves home care agencies of all sizes, with separate offerings for skilled care and IDD care. It is a strong candidate for organizations seeking a broad operational hub for scheduling, EVV, billing, caregiver communication, and family access. Agencies that need a narrowly scoped tool, or that cannot justify custom pricing and optional integration costs, should compare alternatives before choosing it.

Pros and cons

• Broad operational coverage: Scheduling, EVV, billing, mobile communication, family access, and reporting are brought together, reducing the need to coordinate those functions across separate systems.
• Useful staffing controls: Open-shift alerts and caregiver recommendations consider preferences, skills, availability, and overtime, addressing several factors that affect visit coverage.
• Integration paths: Open APIs, Workato-powered low-code automation, and a marketplace spanning payroll, billing, training, background checks, and CRM give teams multiple ways to connect workflows.
• Custom pricing: Agencies need a quote to establish cost, which makes straightforward budget comparison harder.
• Optional integration costs: Required partner connections may add to the subscription, so the base price may not represent the full cost for every agency.
• No free plan: Teams cannot rely on a free tier to evaluate the product before seeking a quote.

Alternatives

Home Care Scheduling Software is a useful category comparison for teams assessing scheduling options beyond a single platform.

Consider ANKOTA if your operation spans home care, EVV, I/DD, adult day, or self-direction programs. CareSmartz360 is another paid agency platform, with a Growing Agencies plan for 0–100 clients that includes standard features and AI. ShiftCare may suit teams that want a free trial and a published annual per-user option, with a five-staff minimum on its Premium plan. CareVoyant is another home-care software option to compare through a demo and pricing discussion.

Birdie may appeal to teams seeking a free trial and an AI-powered assessments plan priced per recording hour. CareCade offers a free trial and published monthly plans, including Grow for up to 50 clients and unlimited staff. AveeCare is worth considering for teams looking for a free trial and a single plan priced per patient, with unlimited users and caregivers. CareConnect EVV may be a fit for teams seeking a published monthly starting point, with its Starter plan capped at 10 active clients.

Verdict

AxisCare is a strong choice for home care agencies that want scheduling, EVV, billing, mobile caregiver tools, and family access in a connected platform, with APIs and automation for broader workflows. Its principal trade-off is cost clarity: pricing requires a quote, and optional integrations can raise the subscription. Agencies with extensive operational needs should request a proposal that accounts for their required connections; teams seeking a free plan or more transparent pricing should compare alternatives first.