Birdie
Ranked in Home Care Scheduling Software ·Free trial· paid from £2.75/mo
About
Birdie is a technology platform for homecare agencies, connecting care management, rostering, finance, and compliance. Its unified client record brings together care plans, visit notes, and eMAR. Office staff and managers work through the secure web-based Agency Hub, while carers use an app for schedules, plans, tasks, messaging, and check-ins, including offline capabilities. A Family App gives relatives visit updates and care notes. Birdie says the platform includes more than 50 pre-built reports and real-time dashboards. It lists integrations with several rostering systems, along with connections to accounting, payroll, and CRM systems; API access and custom exports are also available. Agency plan costs depend on scheduled care hours, and Birdie asks prospective customers to request a quote. SmartPlans is part of the platform rather than a standalone product: listed rates are £2.75 per recording hour with a monthly commitment, or £3.50 per recording hour billed monthly with no minimum commitment and three free hours. Birdie offers a free trial and supports Android, iOS, and web.
Who it is for
Birdie is aimed at homecare businesses of different sizes, from providers onboarding their first client to established operators. It suits teams coordinating care records, staff schedules, family updates, and agency administration.
What is good
- Unified record combines care plans, visit notes, and eMAR
- Carer app supports offline capabilities
- Family App shares visit updates and care notes
- More than 50 pre-built reports and real-time dashboards
- API access and custom exports are listed
What to know first
- Agency plan prices require a quote
- SmartPlans is not available as a standalone product
- Premium Support costs extra
- No new integrations accepted for CareFree
Verdict
Birdie brings agency and care workflows together, with distinct tools for office staff, carers, and relatives. Agency pricing requires a quote, while SmartPlans has per-recording-hour rates and is only available within the platform.
Compared on home care scheduling software
- Free plan
- Nobirdie.care
- Caregiver mobile app
- Yesbirdie.care
- EVV support
- Yesbirdie.care
- Route optimization
- Yesbirdie.care
- Care documentation
- Yesbirdie.care
- Client portal
- Yesbirdie.care
- Availability management
- Yesbirdie.care
Facts
- Purpose
- Birdie is a smart technology platform built for homecare agencies, connecting care, rostering, finance, and compliance.birdie.care · 30 Sept 2026
- Care management
- The platform brings client care plans, visit notes, and eMAR together in a unified client record.birdie.care · 30 Sept 2026
- Agency Hub
- The Agency Hub is a secure web-based application accessible from any computer for office staff and managers.birdie.care · 30 Sept 2026
- Carer app
- The Carer App provides schedules, care plans, tasks, messaging, and check-in tools, with offline capabilities.birdie.care · 30 Sept 2026
- Family app
- The Family App gives relatives visit updates and care notes about their loved one's care.birdie.care · 30 Sept 2026
- Reporting
- Birdie says it includes more than 50 pre-built reports and real-time dashboards.birdie.care · 30 Sept 2026
- Integrations
- Birdie lists rostering integrations with Careplanner/Nourish, Malinko, Cold Harbour, Caras, Quickplan, iCare, and CareFree, for which it says it accepts no new integrations.help.birdie.care · 30 Sept 2026
- Business tools
- Birdie says it connects with Xero/QuickBooks, payroll systems including Sage, CRM systems, and offers API access and custom exports.birdie.care · 30 Sept 2026
- Security
- Birdie states it is ISO 27001 certified, holds Cyber Essentials Plus, exceeds NHS Data Security and Protection Toolkit standards, and complies with UK GDPR.birdie.care · 30 Sept 2026
- Security practices
- Birdie states that it conducts annual penetration testing, hosts data in the UK, continuously monitors for threats, and provides 24/7 incident response.birdie.care · 30 Sept 2026
- Support
- Birdie says live chat support is included, with a response in 10 minutes or less; Premium Support is available for an additional fee.birdie.care · 30 Sept 2026
- Pricing basis
- Birdie's four agency plans have monthly costs based on scheduled care hours, and the page says to contact Birdie for a quote.birdie.care · 30 Sept 2026
- SmartPlans limit
- SmartPlans is part of the Birdie platform and is not available as a standalone product; Birdie says customers get three free recording hours to start.birdie.care · 30 Sept 2026
- Intended users
- Birdie says its platform supports care businesses of all sizes, from providers onboarding their first client to established operators.birdie.care · 30 Sept 2026
Company
- Founded
- 2017birdie.care · 28 Sept 2026
- Headquarters
- London, United Kingdombirdie.care · 28 Sept 2026
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Where it ranks on Inferse
Sources
- birdie.care· checked 30 Sept 2026
- birdie.care/pricing· checked 30 Sept 2026
- help.birdie.care/en/articles/4536888-using-birdie-with-a· checked 30 Sept 2026
- birdie.care/unified-platform· checked 30 Sept 2026
- birdie.care/security· checked 30 Sept 2026
- birdie.care/blog/introducing-smartplans· checked 30 Sept 2026