EmpireVault Knowledge Base

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Output—per 1M tokens

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About

EmpireVault Knowledge Base is ranked #34 of 133 in knowledge base software on Inferse. It runs on API, Browser extension, Web. There is no free plan. A free trial is offered. Paid plans start at $39/mo.

Compared on knowledge base software

Free plan: Noempirevault.com
Publishing audience: publicempirevault.com
SSO support: Yesempirevault.com
Content analytics: Yesempirevault.com

Facts

Free plan: Noempirevault.com · 20 Sept 2026
Publishing audience: publicempirevault.com · 20 Sept 2026
SSO support: Yesempirevault.com · 20 Sept 2026
Content analytics: Yesempirevault.com · 20 Sept 2026
Product: The Knowledge Base is a public-facing article portal and a source for EmpireVault’s AI help assistant and suggested ticket replies.empirevault.com · 29 Sept 2026
Article authoring: The editor supports rich text, images, embedded videos, code blocks, callouts, inline links, and editable SEO descriptions and slugs.empirevault.com · 29 Sept 2026
Organization: Articles can be grouped into nested categories, and draft edits can be kept separate from the published version.empirevault.com · 29 Sept 2026
Customer access: Customers can use the public portal without logging in to search article content, browse categories, and vote articles helpful or not helpful.empirevault.com · 29 Sept 2026
Feedback and reporting: Article reports track views, helpfulness votes, and search queries, and surface articles with high not-helpful rates or many views without resolution.empirevault.com · 29 Sept 2026
AI assistant: The in-app Help Assistant uses knowledge base passages to answer questions and offers to open a ticket when it cannot find an answer.empirevault.com · 29 Sept 2026
Integrations: EmpireVault lists a REST API, signed outbound webhooks, and a Civo S3-compatible object store for knowledge base and other uploads.empirevault.com · 29 Sept 2026
Security: The security page states that sensitive data is encrypted at rest with AES-256-GCM and traffic is encrypted with TLS 1.2 or later.empirevault.com · 29 Sept 2026
Tenant isolation: The platform says tenant-scoped records and queries, along with composite unique indexes, enforce tenant isolation.empirevault.com · 29 Sept 2026
Compliance: The company says ISO 27001 certification is on its 2027 roadmap and that its current practices are mapped to the ISO 27001 control framework.empirevault.com · 29 Sept 2026
Support: The documentation page lists [email protected] for help.empirevault.com · 29 Sept 2026
Intended audience: EmpireVault describes its platform as customer software for small and mid-sized businesses.empirevault.com · 29 Sept 2026