IT Glue

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

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About

IT Glue is ranked #14 of 133 in knowledge base software on Inferse, made by IT Glue (Vancouver, British Columbia, Canada). It runs on Android, API, Browser extension, iOS, Web. There is no free plan. Paid plans start at $29/mo.

Compared on knowledge base software

Free plan: Noitglue.com
Internal employee portal: Yesitglue.com
Runbook support: Yesitglue.com
AI-powered search: Yesitglue.com
Slack access: Yesitglue.com
Microsoft Teams access: Yesitglue.com
Single sign-on: Yesitglue.com

Facts

Free plan: Noitglue.com · 20 Sept 2026
SSO support: Yesitglue.com · 20 Sept 2026
Purpose: IT Glue is a structured IT documentation platform for IT service providers and IT teams.itglue.com · 29 Sept 2026
Documentation: The platform organizes IT information in a structured documentation framework and links related items through relationship mapping.itglue.com · 29 Sept 2026
Password management: Its password management includes an integrated vault, immutable audit trail, version control, and rollback.itglue.com · 29 Sept 2026
Automation: IT Glue describes AI-powered automation that captures clicks and keystrokes to generate step-by-step SOPs.itglue.com · 29 Sept 2026
Integrations: IT Glue says it has 60+ native integrations across PSA, RMM, BDR, and other platforms, and offers a public API for custom integrations.itglue.com · 29 Sept 2026
Integration examples: The maker lists ConnectWise Manage, Autotask PSA, Kaseya BMS, ServiceNow, Ninja RMM, and Microsoft 365 among its integrations.itglue.com · 29 Sept 2026
Security compliance: IT Glue states that it complies with SOC 2 Type II and enforces multifactor authentication on all accounts.itglue.com · 29 Sept 2026
Password encryption: The security page says IT Glue passwords use AES-256 encryption and Vault items use client-side AES-256-GCM encryption with a user-specific passphrase.itglue.com · 29 Sept 2026
Mobile: The iOS and Android app lets users view and edit passwords and view configurations, locations, contacts, and flexible assets.itglue.com · 29 Sept 2026
Support: All IT Glue customers can access in-app technical support, and the maker provides a knowledge base and Kaseya University courses.itglue.com · 29 Sept 2026
Hosting: IT Glue is offered as SaaS, and the pricing page says there is no on-premises version.itglue.com · 29 Sept 2026
Plan pricing and billing: The listed per-user monthly prices are based on a 36-month term, while the FAQ says the credit card is billed monthly in USD.itglue.com · 29 Sept 2026