Mango CS

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

WeightsClosed

About

Mango CS is ranked #2 of 24 in customer success software on Inferse. It runs on Android, API, Browser extension, iOS, Web. There is no free plan.

Compared on customer success software

Health scoring: Yesmangoapps.com
Onboarding workflows: Yesmangoapps.com
Renewal tracking: Yesmangoapps.com
Success playbooks: Yesmangoapps.com
Customer portal: Yesmangoapps.com

Facts

Purpose: Mango CS manages customer accounts, renewals, expansion, and customer health after a sale.mangoapps.com · 29 Sept 2026
Account records: Mango CS shares customer account records with Mango GTM so pre-sale and post-sale context can carry through the handoff.mangoapps.com · 29 Sept 2026
Handoffs: An AE-to-CSM checklist captures items including discovery notes, technical fit, executive sponsors, pricing terms, and success criteria.mangoapps.com · 29 Sept 2026
Renewals: Renewal reminders default to 90, 60, 30, and 14 days before contract end, and the cadence is configurable.mangoapps.com · 29 Sept 2026
Health scoring: The daily customer health score uses usage, support, sentiment, and contract risk, with configurable weights.mangoapps.com · 29 Sept 2026
Expansion: Expansion candidates can be identified from signals such as product usage, seat thresholds, champion advocacy, and pricing-page visits from existing customers.mangoapps.com · 29 Sept 2026
Implementation: Implementation projects track onboarding milestones and ownership and integrate with Workspaces and Tasks.mangoapps.com · 29 Sept 2026
AI agent: The Mango CS agent has nine read-only tools for surfacing at-risk accounts, renewal pipeline, expansion candidates, and handoff readiness.mangoapps.com · 29 Sept 2026
Integrations: Mango CS connects with Mango GTM, Mango Billing, Mango Signal, Workspaces, Tasks, and Contracts within MangoApps.mangoapps.com · 29 Sept 2026
Availability: Mango CS requires a license and per-tenant opt-in; the license is obtained through the MangoApps account team.mangoapps.com · 29 Sept 2026
Analytics limit: The product page says net and gross revenue retention metrics are omitted because point-in-time calculations without historical MRR snapshots could be misleading.mangoapps.com · 29 Sept 2026
Security: MangoApps states it is HITRUST CSF, SOC 2 Type II, and ISO 27001 certified and signs BAAs for healthcare organizations requiring HIPAA compliance.mangoapps.com · 29 Sept 2026
Security controls: MangoApps says data at rest is encrypted with AES-256, data in transit uses TLS, and infrastructure is hosted on AWS with multi-region redundancy and failover.mangoapps.com · 29 Sept 2026
Integrations platform: MangoApps supports more than 200 out-of-the-box integrations and offers an open API for custom integrations.mangoapps.com · 29 Sept 2026
Company: MangoApps identifies Anup Kejriwal as its Founder and CEO and says it has been building its platform since 2008.mangoapps.com · 29 Sept 2026