MuniBilling

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About

MuniBilling is ranked #4 of 23 in utility billing software on Inferse. It runs on Android, iOS, Web.

Compared on utility billing software

Utility types: water, wastewater, electric, gas, propane, recycling, waste, internet, cable, stormwater, irrigation, solar, sub-metered services, and other billable servicesmunibilling.com
Billing model: mixedmunibilling.com
Rate management: Yesmunibilling.com
Meter data import: Yesmunibilling.com
Payment processing: Yesmunibilling.com
Autopay: Yesmunibilling.com
Customer account portal: Yesmunibilling.com

Facts

Purpose: MuniBilling is cloud-based utility billing software that bills for services and fees, including metered and non-metered services.munibilling.com · 29 Sept 2026
Billing rules: The billing engine supports unlimited rates and tiers, different taxes and fees, and recurring or one-time charges.munibilling.com · 29 Sept 2026
Billing schedules: Billing cycles can be weekly, monthly, quarterly, semi-annual, or annual.munibilling.com · 29 Sept 2026
Reporting: Real-time reporting covers accounts receivable, billing, meters, and payments.munibilling.com · 29 Sept 2026
Integrations: Standard meter integrations include Neptune, Badger, Sensus, Itron, and Aclara; other meter brands should be discussed with the solutions team before implementation.munibilling.com · 29 Sept 2026
Data exchange: MuniBilling shares data with other applications through import and export file processes configured with its implementation team.munibilling.com · 29 Sept 2026
Payments: The customer portal supports online payments through Nuvei, and the site describes eCheck, ACH, and major credit cards as payment options.munibilling.com · 29 Sept 2026
Security: The customer portal page states that it uses PCI DSS compliance for financial transactions.munibilling.com · 29 Sept 2026
Hosting and backups: MuniBilling says its servers are hosted on Google Cloud Platform and data is continuously backed up to separate servers in different U.S.-based power-grid locations.munibilling.com · 29 Sept 2026
User access: The FAQ says customers can have as many user logins as needed, with configurable permissions.munibilling.com · 29 Sept 2026
Support: The FAQ lists email and phone support Monday through Friday, 9 AM to 5 PM EST, and says the recurring monthly charge includes unlimited support.munibilling.com · 29 Sept 2026
Target organizations: The product page describes solutions for municipalities, multi-family properties, higher education, and private utility entities.munibilling.com · 29 Sept 2026
Mobile meter reading: MuniReadPro is described as a mobile meter-reading application that can capture readings without network connectivity.munibilling.com · 29 Sept 2026

Company

Founded: 2007munibilling.com · 28 Sept 2026
Headquarters: Greensboro, North Carolina, United Statesmunibilling.com · 28 Sept 2026
Headquarters: The site lists its address as 3300 Battleground Ave, Suite 402, Greensboro, North Carolina 27410.munibilling.com · 29 Sept 2026