Natterbox
API—OSS—FREE—DOCS4/5
NA6.4#42 of 174
outWeb—Windows—Mac—LinuxoutAndroidoutiOS
Ranked in Business Phone Systems ·No free plan on record· paid from $82/mo
About
Natterbox is ranked #42 of 174 in business phone systems on Inferse, made by Natterbox (London, UK). It runs on Android, Browser extension, iOS, Web. There is no free plan. Paid plans start at $82/mo.
Compared on business phone systems
- Free plan
- Nonatterbox.com
- Paid from
- $82/user/monatterbox.com
Facts
- Outbound dialer
- Yesnatterbox.com · 21 Sept 2026
- Product
- Natterbox is a cloud contact center and business communications platform managed directly within Salesforce.natterbox.com · 1 Oct 2026
- AI channels
- Natterbox AI Assistants operate across voice, SMS, and WhatsApp with 24/7/365 support.natterbox.com · 1 Oct 2026
- AI setup
- AI Assistants can be launched using existing website content, PDFs, or a knowledge base.natterbox.com · 1 Oct 2026
- Human escalation
- AI Assistants pass the full transcript and conversation context to human agents when escalation is needed.natterbox.com · 1 Oct 2026
- Salesforce integration
- Natterbox supports Salesforce Sales Cloud, Service Cloud, and Industry Cloud environments.natterbox.com · 1 Oct 2026
- Microsoft Teams
- The Microsoft Teams connector logs Teams call data, wrap-ups, and notes automatically in Salesforce.natterbox.com · 1 Oct 2026
- Device access
- Users can make calls using a mobile device, web browser, or Microsoft Teams while call data is logged in Salesforce.natterbox.com · 1 Oct 2026
- Security compliance
- Natterbox states that its infrastructure is ISO 27001 certified, GDPR compliant, and PCI DSS compliant.natterbox.com · 1 Oct 2026
- Encryption
- Natterbox states that recording files are encrypted with 256-bit AES encryption keys.docs.natterbox.com · 1 Oct 2026
- Availability
- Natterbox states that its services run across three independent Availability Zones in each of six regions.natterbox.com · 1 Oct 2026
- Browser limitation
- The Natterbox Webphone uses WebRTC, which is not supported on mobile device browsers such as Android or iOS.docs.natterbox.com · 1 Oct 2026
- Mobile requirements
- Freedom Mobile requires iOS 17.4 or above on iPhones or Android 8 (API 26) or above.docs.natterbox.com · 1 Oct 2026
- Support
- The Pro and Premium pricing bundles include 24/7 support.natterbox.com · 1 Oct 2026
Company
- Founded
- 2009natterbox.com · 28 Sept 2026
- Headquarters
- London, UKnatterbox.com · 28 Sept 2026
Best Natterbox alternatives
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Where it ranks on Inferse
- Best Business Phone Systems in 2026#42 of 174
- Best Call Center Software in 2026#66 of 126
- Best Contact Center Software in 2026#19 of 38
Sources
- natterbox.com/products/pricing/;· checked 21 Sept 2026
- natterbox.com/products/platform/· checked 1 Oct 2026
- natterbox.com/products/ai-assistants/· checked 1 Oct 2026
- natterbox.com/products/salesforce-integration/· checked 1 Oct 2026
- natterbox.com/products/microsoft-teams-salesforce-con· checked 1 Oct 2026
- docs.natterbox.com/docs/natterbox-security-overview· checked 1 Oct 2026
- docs.natterbox.com/v1/docs/technical-prerequisites· checked 1 Oct 2026
- docs.natterbox.com/docs/freedom-mobile-app· checked 1 Oct 2026
- natterbox.com/products/pricing/· checked 1 Oct 2026
- natterbox.com· checked 28 Sept 2026