Nectar Desk CTI

APIyesOSS—FREE—DOCS4/5
ND7.3#15 of 126
outWeb—Windows—Mac—Linux—Android—iOS

Ranked in Call Center Software ·No free plan on record· paid from $50/mo

About

Nectar Desk CTI is ranked #15 of 126 in call center software on Inferse. It runs on API, Browser extension, Web. There is no free plan. Paid plans start at $50/mo.

Compared on call center software

Free plan
Nonectardesk.com

Facts

Product
Nectar Desk is cloud call center software for managing inbound and outbound calls and customer interactions across channels.nectardesk.com · 30 Sept 2026
Omnichannel
Its unified inbox supports voice, SMS, chat, email, WhatsApp, and social messaging.nectardesk.com · 30 Sept 2026
Call handling
Features include ACD routing, IVR, call queues, call recording, and auto and power dialers.nectardesk.com · 30 Sept 2026
AI voice bot
The Virtual Customer Assistant uses ASR, NLU, and LLM technology to automate calls and warm-transfer to a live agent when needed.nectardesk.com · 30 Sept 2026
Analytics
The platform offers real-time reporting and advanced analytics.nectardesk.com · 30 Sept 2026
Integrations
The maker says Nectar Desk natively integrates with 100+ tools, including HubSpot, Pipedrive, Salesforce, Zoho, Shopify, ServiceTitan, and GoHighLevel.nectardesk.com · 30 Sept 2026
API
API access is included in the Professional plan, and the maker describes a REST API for connecting external systems.nectardesk.com · 30 Sept 2026
Browser use
The service runs in a browser, requires no downloads or hardware, and supports remote agents with an internet connection.nectardesk.com · 30 Sept 2026
Chrome extension
A Chrome click-to-call extension can place calls or send SMS directly from websites.nectardesk.com · 30 Sept 2026
Security and compliance
The pricing page lists HIPAA, SOC 2, and GDPR for Enterprise; the features page lists two-factor authentication.nectardesk.com · 30 Sept 2026
Support
Professional includes 24/7 live chat and phone support; Enterprise adds a dedicated account manager.nectardesk.com · 30 Sept 2026
Trial and sales
The pricing FAQ says there is no self-serve trial and directs prospective customers to request a demo.nectardesk.com · 30 Sept 2026
Target users
The maker describes the platform as serving teams of every size and lists banks, telemarketers, retailers, e-commerce businesses, startups, couriers, gas providers, and loan agencies.nectardesk.com · 30 Sept 2026

Best Nectar Desk CTI alternatives

See all 12

Where it ranks on Inferse

Sources