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SimpleOne ITSM

APIyesOSS—FREE—DOCS4/5
SI6.7#16 of 50
outWeb—Windows—Mac—Linux—Android—iOS

Ranked in IT SLA Management Software ·No free plan on record

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About

SimpleOne ITSM is ranked #16 of 50 in IT SLA management software on Inferse. It runs on API, Web.

Compared on IT SLA management software

SLA reporting
Yesitsm.com
API access
Yesitsm.com

Facts

Purpose
SimpleOne ITSM automates IT service delivery and IT department, Service Desk, and other business processes.itsm.com · 5 Oct 2026
ITIL processes
The product includes problem, incident, change, event, configuration, service level, service catalog, knowledge, and service request management.itsm.com · 5 Oct 2026
CMDB
Configuration Management helps manage IT configuration items and their relationships.itsm.com · 5 Oct 2026
Service portal
The product includes a customizable portal with a service catalog, knowledge base, and user account.itsm.com · 5 Oct 2026
Reporting
Dashboards and reports provide interactive analytics for monitoring service operations.itsm.com · 5 Oct 2026
Mobile access
The ITSM interface is adapted for computers and mobile devices, and the page says a special mobile application is available.itsm.com · 5 Oct 2026
Integrations
The product can integrate with collaborative systems, ERP systems, virtualization environments, authentication software, and chatbots.itsm.com · 5 Oct 2026
API
The page says integrations use REST API technology for inbound and outbound connections.itsm.com · 5 Oct 2026
Messaging
The product supports submitting and processing requests through messengers such as Telegram and Slack.itsm.com · 5 Oct 2026
Customization
Preconfigured processes can be adapted using features of the SimpleOne platform, which is described as a low-code application platform.itsm.com · 5 Oct 2026
Security and compliance
SimpleOne says its platform is included in the Register of Russian Software and can be used in import substitution projects.itsm.com · 5 Oct 2026
Support
The company lists technical support at [email protected].itsm.com · 5 Oct 2026
Intended customers
SimpleOne says its solutions target corporate and government customers, including large enterprises and shared service centers.itsm.com · 5 Oct 2026

Company

Headquarters
Moscow, Russiaitsm.com · 28 Sept 2026

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Where it ranks on Inferse

Sources